You can review your customers' deposit balances in the Deposits Overview dashboard. A deposit is a one-off fee marked as "Refundable" and associated with the default "Deposits" revenue account.
Before you start
Dashboard overview
The four widgets at the top of the dashboard give you a summarized overview of the deposits in your organization. You can see:
The total deposit held
The total deposit that has not yet been paid
The total amount of refunded deposits
The total amount of deposits pending refund
Deposits details
This table displays deposit amounts split by location, customer status, and customer. In addition to the four widgets described above, you can see each customer's total amount of unallocated credit (credit notes, overpayments).