If a line item was invoiced incorrectly or needs to be moved to another invoice, you can re-invoice it in Flex. Re-invoicing allows you to detach a line item from an issued invoice and add it to a new one without losing financial accuracy or data consistency.
This article explains how to detach a line item and re-invoice it for the correct billing period.
Re-invoice a line item
To re-invoice a line item:
Go to
Billing > Invoices.Open the invoice that contains the line item you want to re-invoice.
Click Detach.
Select the item(s) and click Detach. The item(s) will now appear as pending in the system.
Open the member or company profile associated with the item.
Go to the Invoices section and click Add Invoice.
Select the correct period and include the detached line item in the new invoice.
Click Add.
