Summary
By default, OfficeRnD Flex uses the Resource Name, Location, and Resource Type to uniquely identify a resource and determine whether to update it or add a new one during Resource Imports. However, it is possible to select Floor and Parent (either one or both) as additional unique identifiers alongside the default ones:
With this option, Flex admins can define which properties uniquely identify the resources they want to update so they can:
- Update the prices of offices.
- Update some of the properties of specific resources.
- Add new resources which, in some cases, may have the same names as existing resources.
- The default identifiers (Resource Name, Location, and Resource Type) cannot be updated using Resource Import.
- If selected, the Floor and Parent identifiers cannot be updated either. E.g. if you want to import a .CSV file that changes the Floor for a set of resources, you cannot use Floor as an identifier.
Resource Identifiers
If the Floor and/or the Parent are selected as unique identifiers, the import follows this set of rules to decide whether to update an existing resource or add a new one:
Resource Identification | Floor/Parent provided in CSV | Match Found? | Outcome |
Single resource found | Yes | Yes | An existing resource will be updated. A warning message is displayed to indicate which resource will be updated. |
Single resource found (matched by the default identifiers - name, location, and resource type) | Yes | No | A new resource will be created. |
Single resource found (matched by the default identifiers - name, location, and resource type) | No | - | An existing resource will be updated. A warning message is displayed to indicate which resource will be updated. |
Multiple resources found | Yes | Yes | An existing resource will be updated. A warning message is displayed to indicate which resource will be updated. |
Multiple resources found | Yes | No | A new resource will be created. |
Multiple resources found | No | - | Import will be blocked due to multiple matching entries. An error will be displayed to prompt you to select additional unique identifiers or adjust the file with data for import. |
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