KISI

The following steps will help you set up OfficeRnD and Kisi integration.

Connect the Kisi integration

1. Go to the ‘Settings’ tab, click on ‘Integrations’ (left-hand side of the panel) and look for ‘KISI’.

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2. Make sure your Kisi account is activated and then click 'Activate.' If you are configuring your OfficeRnD <> Kisi integration for the first time you will need to input a token that is provided by Kisi.

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3. The best way to obtain the API token is by checking KISI's guide on the subject. They have a help article about their integration with OfficeRnD, which you can find here

4. Enter the API key and click on 'Add', in order to connect the two systems.

Door Access Configurations

Once the connection is established, you are ready to configure the different mapping between OfficeRnD and Kisi. Below, you can find a detailed explanation of each tab on the Kisi integration.

Plans

The Plans tab allows you to map a Plan (you can manage plans by going to Billing -> Plans) in OfficeRnD to a security group in Kisi. Once you create such mapping you are basically telling OfficeRnD: "Every time someone is assigned a membership with this plan give him access to the following security groups". Access will be automatically granted or revoked depending on when the membership starts or ends. Plan mappings are most often used with the so-called "Hot desk" plans to grant members access to a common area where those desks reside, however, smaller spaces use them to map "Dedicated desk" plans as well.

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Note: If the membership does not have a member assigned, access will be granted to the whole team.

Locations

The Locations tab lets you map locations(you can manage locations by going to Space -> Locations) to Kisi groups. Locations mappings work a lot like floors mappings. Whenever you assign a membership to a desk in a mapped location the member will get access to the security groups mapped.

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Example: Let's say that there's a floor called Floor 1 in a location called London and the floor is mapped to "First-floor access group". This means that if we go and assign a membership belonging to Joe to a desk on "Floor 1" in "London" we will grant Joe access to "First-floor access group" in Kisi.

Note: If the membership does not have a member assigned, access will be granted for the whole team.

Floors

The Floors tab allows you to map floors(you can manage floors by going to Space -> Locations) to security groups. Mappings here works like this: assigning a membership to a desk on a certain floor will grant access to all mapped groups. To make things more clear here is an example.

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Example: Let's say that there's a location called London and it's mapped to "General building access group". This means that if we go and assign a membership belonging to Joe to a desk on any floor in "London" we will grant Joe access to "General building access group" in Kisi.

Note: If the membership does not have a member assigned, access will be granted to the whole team.

Offices

The Offices tab allows you to map Offices(you can manage private offices by going to Space -> Private Offices) to Kisi groups. 
The way the mapping works is that if you assign a specific private office via membership to a member/company they will be added to the access group that you've defined in the mapping.

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Meeting Rooms

The Meeting Rooms tab allows you to map Meeting rooms(you can manage meeting rooms by going to Space -> Meeting Rooms) to Kisi groups. Settings here take effect whenever someone creates a booking for a mapped meeting room.

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Example: John books a meeting room through OfficeRnD Members portal or an admin creates a booking on behalf of John through the Admin portal (by going to "Calendar" view and clicking on an empty slot) for the "Elephant" meeting room. When the time of the booking approaches John is granted access to the security groups mapped to that room. When the booking is over the access for John is revoked.

Note: Inviting a guest to a booking will grant them door access, based on the meeting room mappings that you have in your door access integration. Click on the links to learn how to add visitors as an admin or in the members portal.

Day Passes

The Day Passes allows you to indicate what access users with day passes will get(you can configure day passes by going to Billing -> Plans -> Add plan -> Portal). Every member or team that has day passes will get access to the security groups mapped in this tab. The access is revoked once all-day passes are used up or when their validity ends.

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Kisi Configuration

The KISI Configuration tab allows you to set up whether you want automated emails to be sent to your members every time they're granted new access.
If you grant your members access for meeting rooms just for bookings, for example, they'll receive an email every time that happens.
The options which you can choose from are:

  • KISI Default - Turning this setting on will notify the customer that they've been granted access only the first time this happens, regardless of whether they're granted additional access afterwards.
  • Always Send - Turning this setting on will notify the customer every time they receive new access.
  • Never Send - No emails will be sent to customers about Kisi new access.

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Places Mappings

The Places Mappings option allows you to map Locations in RND to Places in KISI. This will make your KISI configuration more accurate and detailed. If you skip this configuration, every member will be added to the same Place, which is mentioned on the page (eg. In the screenshot it's Location 1)

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If you decide you wish to map everything correctly, you can click on "Add" and select which Place on the left should be matched to witch Location on the right. This means that some people might be added to more than one Place in KISI, for example if you are from Location 1, but you make a booking in Location 2, you'll be added to both Places. 


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Please note that Places do not grant access! They just provide a more granular control of the users in KISI, but it is the Groups that grant you access.


After clicking ‘Done’ you are all set up to start using OfficeRnD and Kisi together. All the different configuration options above give you great control over who has access to where. This means you don’t have to worry about adding or removing member access manually from a Kisi group anymore, OfficeRnD will do that for you!

Note: The integration automatically manages member check-ins.

Important: Please note that OfficeRnD does not delete any member accounts in KISI - we do revoke their access once their membership ends or they no longer have any day passes left, but the account of the customer does not get removed in KISI

Note: The integration synchronizes automatically every 15 minutes.

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