What are Booking Reference Numbers

Have you ever struggled to find the correct booking? All those dates, hours, and resources giving you a headache? Say no more! In our latest release, we've added a new property called "Booking Reference", also shown in the below picture as a "Reference Number" column.


Whenever you or one of your members creates a booking, a 7 symbol code, consisting of numbers and capital letters, is generated. This code is unique within your organization. The code is sent along with the confirmation email, so if a customer contacts you about a booking, all they have to give you is this code and you can easily find the booking in question.

Please note, that recurring bookings have the same reference code.

Below you can find a list of the places where you can see the booking reference code.

  •  A column in the bookings list in the Community/Bookings section. You can search for the booking reference. 
  •  A column in the bookings list in the Member/Company page
  •  Inside a booking (dialog) when opened
  •  Exposed in the booking name template (you can put {{ bookingReference }} in the subject)
  •  Exposed in booking mail templates as a property called {{ bookingReference }}
  •  Exposed in the bookings export and the booking summary export.



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