Add/Send a Message

OfficeRnD allows you to send messages to individual members of the space that they would be receiving in their Members Portal or/and in their mailbox. Once you start using the functionality, all messages that are exchanged are going to be recorded to keep track of the conversations.

Sending Messages as an Admin

You can send messages through the Message" section in Collaboration.

Upon clicking the Send Message button, the following dialog will appear allowing you to adjust the recipients:

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To - The To field dropdown menu offers three options to pinpoint the recipients with a clear indication of their number:

  • All contacts - send the message to all contacts
  • Filtered group of contacts - filter by Location, Status & Plan
  • Specific contacts - select by name

Send an email - if the box is checked, the system will also send an email to the contact as long as they have one in their profile.

Sending Messages as a Member

You can allow your members to communicate with each other by using our Messages functionality.

To enable this you need to navigate to Settings/Apps/Member Pages - Messages. Once activated it will become available for all of your Active members - please see our article on member statuses to find out which members are considered as Active.

Each member will have a tab called Messages in the Members Portal. Here they can see all messages sent to them and are able to compose one.

Messages here can be sent to one or multiple members - the Type the name of a member field allows the names of the recipients to be chosen.

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Note: Send email will only work if the recipient has an email in the system. This, however, will not stop them from receiving a message in the Members Portal. 
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