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Add How-to Guides

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Introduction

Here you can let your co-working members know how to set up their printer or what the emergency evacuation procedures are by creating a How-to Guide which would appear on the Members Portal Dashboard.

Contents

Add a How-to Guide

To add a Guide, go to Collaboration/How to Guides and use the Add Article option.

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When you are adding or editing a How to Guide, you will have the following options:

  • Name - Enter a Name for the guide.
  • Locations - Select the Locations this Guide is available from, or leave the field blank to ensure the Guide is available to all members.
  • Content - Enter the content of the Guide.
  • File - You can attach a file with instructions that can be downloaded by members viewing the guide. This can be a video file, too. Note that .mov files will have to be downloaded by the user while .mp4 files will open as a video in a new window.
  • URL - You can set a URL that your members can follow when viewing the Guide - it can redirect them to a more detailed guide or other resources that are not in the RnD system.

How to rename the How-to Guides section

If you'd like to change the name of the section that appears in the Members Portal, you can change it by navigating to Settings/Member Apps/Members Pages. Use the Configure option under the Welcome Widget to find the option.

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Comments

1 comment
Date Votes
  • Avatar
    Chad
    (Edited )

    My interface doesn't have the Locations field as noted in this article.

    This feature requires significant improvements.

    • There needs to be 'Sections' to help group articles together. e.g. Policies, How to Guides, etc. This would help with the organisation of large volumes of articles.
    • The Content box is way too small, making it near impossible to efficiently write/edit articles.
    • I can't find a way to change a Tables properties, such as the border colour.
    • It doesn't handle dimensionally large images particularly well.
    • The mobile app doesn't adopt the overridden name in the Configure Welcome Widget > How to Guides field.
    • The mobile app doesn't order the articles the same way as when viewed on the desktop.
    0

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