What are Check-Ins & Check-Outs?

Introduction

When someone from your community enters the building, they have the option to check-in (or be checked in). This helps security and offers a better understanding of the traffic that your space gets.

Table of Contents

• Check-Ins and Check-Outs
• How to Check-In or Check-Out a Member Manually

Check-Ins and Check-Outs

A member can be checked in the following ways:

• The admin opens the member profile and checks them in.
• The member opens the Member Portal and checks in manually.
• A Wi-fi integration automatically checks in a member when they connect to a Wi-fi network.
• A door access control integration automatically checks in a member when they enter the building.

A member can be checked out in the following ways:

• The admin opens the member profile and checks them out.
• The member opens the Member Portal and checks out manually.
• A Wi-fi integration automatically checks out a member when they disconnect from a Wi-fi network.
• A door access control integration automatically checks out a member when they leave the building.

How to Check-In or Check-Out a Member Manually

While the check-in option works best when combined with a Door Access or Wi-Fi integration, an admin can always check-in or out members manually. Here is how to do that:

From the Who's In Section:

1. Navigate to Community/Who's In.
2. Find the member in question. You can search the members list by Name or Email, and filter it by Status.
3. Use the  button to open the Check in / Check out window.
   
   
4. Fill out the details in the new window and hit Check in / Check out.
   
   

From the Profile Page of a Member

1. Open the profile page of a member from Community/Members.
2. Find the Presence field on the left and select the Check in or Check out option:
   
   
3. Fill out the details in the new window and hit Check in or Check out and you're done!