Admin Notifications

In this article, you're going to learn about all admin email notifications that OfficeRND sends to teammates of your organisation. The main categories for the admin notifications are the following:

  1. Contracts
  2. Tickets and ticketing system
  3. Member management
  4. Bookings
  5. Reports
  6. Organization's account changes

These emails can be customised - if you'd like to inquire whether a certain notification can be edited to contain less/additional information, please write to support@officernd.com.

You can also choose which type of notification goes to which email - click here to learn more about how to do that.

Admin Email Notifications:

  • Admin assigned to an issue - this notification is sent when a ticket is assigned to an admin. You can learn more about the tickets and the ticketing system here.
  • Contract Declined - this notification is sent when a contract was sent for e-signature but the member declined it. You can see the reason for declining and resend the contract again. You can learn more about eSing here.
  • Contract eSigned - this notification is sent when a contract is successfully e-signed by the member. After that, you can finalize the process by signing the contract.
  • Contract Requires Attention - this notification is sent when a contract is signed but the process can't be finished due to errors.
  • New Comment on issue - this notification is sent when there is a new comment on an existing ticket.
  • OfficeRnD - Added member to team - this notification is sent when a new member is added to a company by a contact person.
  • OfficeRnD - Awaiting Approval Fee - This notification is sent when there is a One-Off fee that needs approval.
  • OfficeRnD - Cancellation Request - this notification is sent when a member requests a membership cancellation. 
  • OfficeRnD - Contract Stage Changed - this notification is sent when a contract's stage is changed. Learn more about Contract Stages.
  • OfficeRnD - Draft Contract - this notification is sent when a new draft contract is created and awaits approval.
  • OfficeRnD - Failed Payment - this notification is sent to admins when any payment fails.
  • OfficeRnD - Member Booking Created - this notification is sent when a member books a meeting room.
  • OfficeRnD - Member Booking Request - this notification is sent when a member requests to book a meeting room.
  • OfficeRnD - Member Booking Updated - this notification is sent when a meeting room booking is changed.
  • OfficeRnD - Member Checkout - this notification is sent when a member purchases a new plan or service.
  • OfficeRnD - Member Feedback - this notification is sent when a member sends feedback.
  • OfficeRnD - Member Join - this notification is sent when a member signs up to the members portal.
  • OfficeRnD - Member Request - this notification is sent when a new member submits a request to join your space.
  • OfficeRnD - Public Booking Created - this notification is sent when a customer books a meeting room from the public calendar.
  • OfficeRnD - Public Booking Request - this notification is sent when a customer requests to book a meeting from the public calendar. These bookings should be approved by an admin.
  • OfficeRnD - Trial about to expire - this notification is sent to the admins when the trial period of the organization is about to expire.
  • OfficeRnD - Trial has expired - this notification is sent to the admins when the trial period of the organization has expired.
  • OfficeRnD - Upcoming tentative booking - this notification is sent when a booking needs to be approved by admin.
  • OfficeRnD - Weekly Report - the Occupancy Report is sent weekly and it represents a snapshot of the occupancy in your space. Learn more about the Occupancy Report.
  • Payment Details Removed - this notification is sent when a member removes the payment details from their profile or their company's profile.
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