What Are Resource Rates & Billing Plans And When To Choose One Over The Other?

In their essence, both the resource rates and the billing plans are a pricing model you can apply to the services you offer in your space. Let’s start with giving you their definitions in our video guide, that will help you understand the difference between the two.

 

 

Summary:

1. Resource rates are your pricing model for bookable resources like meeting rooms, event spaces, etc.
By using them you'll be able to charge your customers for the bookings they create through the customer facing tools (portal & public calendar) or you add on their behalf in the admin portal. Learn more about how you can create resource rates here.

2. Billing plans are the pricing model you'll be using for every other service your space will offer: e.g. office rentals, dedicated desks, parking slots, as well as any one-off charges that your customers have to pay without specifying a time slot for the usage (catering service they get during a meeting; payment processing fees when they use a CC; printing fees, etc.). Those can be purchased in two ways:

  • The member can purchase/request them through the customer facing tools (e.g. sign-up page or members portal).
  • The admin team can add them on demand through the admin platform.

Learn how you can add your billing plans here.

 

 

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