How To Update Your Premium Mobile App

You can request an update to your Premium mobile app and our team will assist with the task.
Below, you can find all the customizable things that you can update:

 

App Name

You can choose a new name for the app. This would be the name of the application in Google Play Store and Apple App Store. Apple requires that the app name in the Apple App Store is unique- meaning that there can't be more than 1 app with this name. That's why you have to provide us with 3 suggestions for an app name. If we fail to update the app with any of the three, we will send you an email, so you can provide us with another one. Please note the name cannot start with a number. "123 Co working Space" is not a usable name!

 

Splash Screen

The Splash Screen is the image displayed when the app is loading when opened on a device.

mceclip1.png

The app stores require that the image meets the following conditions:

  • Has a size of 2208px width by 2208px height.
  • In a .png format.
  • Has a solid background - we can't use an image with a transparent background for a splash screen.
  • Has no alpha channel.
  • Has at least 660px “empty” space from each side - top, bottom, left and right. "Empty space" refers to an area on the image that might get cut off when the image is resized automatically to fit different device resolutions. This is why it is important that you design this image in a manner where there is a solid colour area of 660 pixels on each side of the image.

Here is an example of a good splash screen image:

mceclip0.png

 

Logo

The Logo is the logo of your space which we display on the login screen. 

mceclip2.png

The image you provide for a logo should meet the following conditions:

  • Has a size of 1024px width by 768px height.
  • In a .png format.
  • Has a transparent background.
  • Has at least 140px “empty” space from each side - top, bottom, left, and right. "Empty space" refers to an area on the image that might get cut off when the image is resized automatically to fit different device resolutions.

Here is an example of a good logo image:

mceclip4.png

 

Icon

The Icon is the image representing the application in the mobile app stores and when installed on a device.

mceclip5.png

The image you provide for an icon should meet the following conditions:

  • Has a size of 2048px width by 2048px height.
  • In a .png format.
  • Has a solid background - we can't use an image with a transparent background for an icon.
  • Has no alpha channel.
  • Android Safe Zone - Adaptive Icons
    Has approximately ~400px “empty” space at the top and at the bottom sides and approximately ~400px "empty" space on the left and right sides. "Empty space" refers to an area on the image that is being cut off when the image is resized or masked automatically to fit different device resolutions.

You can find more information about adaptive icons here:
Android - Adaptive Icons
Medium - Adaptive Icons

NOTE: You will notice that the mobile app icons are usually rounded. That doesn't mean that you need to send us a rounded image - on the contrary. The applicaiton stores round the image provided as an icon as long a it meets the conditions described above.

IMPORTANT: The logo size should be adjusted depending on its visual weight and orientation (portrait, landscape). It could be bigger than the Android Safe Zone area, but keep in mind that it might lead to undesired results.

Here are a couple of examples that you could use when preparing your app icon. You can see how the icon is created, based on the image that is used:

RnD_Connect.png

 

lxz.png

 

star.png

 

sword.png

For further info, you could also refer to the official market guidelines:

 

Description

There are no special requirements for the app description- simply fill in what you think best describes your premium mobile app.

 

Custom Screenshots

By default, OfficeRnD lets you use screenshots with dummy data. You can find some examples below:

Screenshot ImageScreenshot ImageScreenshot ImageScreenshot Image

If you'd like to change these and start using your own ones, you can provide us with the following set of images:

  • In a .png format.
  • for Android - 1260x2240 px
  • for iOS - 1242x2208 px and 1242x2688 px

So, if you'd like to use 6 custom screenshots, you have to provide us with 18 images - 6 of each set. You can submit them as a .rar file in the submission form

 

Submission Form For Update

Navigate to the Submission Form and submit your request for a Premium mobile app update. The update of your app will take between 3-4 weeks from the submission of this form unless there are any roadblocks introduced by the AppStore or the Google Play Store.

 

Important: If you only want your app to be updated to the latest version but without changing any of the above-mentioned resources, just submit the form without filling in the optional fields.


If you have any questions, do not hesitate to reach out to our Support Team at support@officernd.com

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