OfficeRnD Reception App - Visitor Registration

Introduction

Visitor Registration is one of the key functionalities of the OfficeRnD Reception app. It allows you to easily collect visitor information without the need of a receptionist. 

How It Works

When you click on I'm A Visitor, you will be prompted to enter your name:

1. If you haven't registered yourself as a visitor before:
   • You will be redirected to the registration form where you need to:
     • fill in your name
     • enter your email address
     • select the host you are visiting (Please note only the names of Active members can be shown. Members with any other status are not exposed in the app.)
     • accept the Visitor Terms and Conditions (if enabled). Learn more about this here.
       
       
     • Note: We recommend that visitors register with a valid email address, as this field is used as a unique identifier for the login/out process. Please, make sure that no member or visitor has registered with the same address previously, as this will also affect the process.
       
       
     • If you have registered yourself as a visitor before:

       • A screen appears that shows you a list of all people with the same name with obfuscated email addresses. You can choose from the below 2 options:

         • Select name from the list - you see the input you have provided in your last registration - name and obfuscated email address.
           
           
           
           You have 2 more options to choose from if you click on 'Yes, That's Me':

           • Confirm - you are successfully registered as a visitor and the host gets notified

           • Edit - you are redirected to the registration form where the “Host” field is selected.
             
             

            

         • Click 'I’m Not On This List' to start the registration as a first-time visitor, following the steps from point 1 above.
           
           

How To Get The Reception App

The OfficeRnD Reception app is a paid add-on (see our Pricing page for more info) and is available for both iOS and Android. If you are an OfficeRnD customer and would like to get it, you first need to download the app from the Apple App Store or Google Play.

Then, send an email to sales@officernd.com, in order for our Business Team to activate it for you and help you set it up.