[Legacy] OfficeRnD Reception App - Touchless Sign-in

Introduction

Touchless sign-in is a feature of the OfficeRnD Reception app that allows visitors to check-in by scanning a QR code on their phone. You can enable it from Settings/Member Apps/Branding.

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Contents

How to Use The Touchless Sign-in Feature

1. Once the QR code is scanned on your phone with a QR Scanner or QR reader, you'll be able to check-in as a visitor. 

2. The check-in screen opens on your own device (see the second screenshot below).

3. Follow the on-screen steps to check-in.

Important: Before you tap Continue, make sure to tap on the checkmark next to the "Who are you visiting?" field after you enter the host's name.

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Full Name - Three Letter Search

The Reception app (web & tablet) lets users type in the first three letters of an existing visitor's name and select it from a list of potential matches. However, certain limitations are in place to prevent data scraping and other security breaches:

  • In the Tablet app, three-letter search works as normal.
  • In the browser-based web app, three-letter search only works when you are logged-in as an Admin. If you are not logged-in, or logged-in as a Member, it won't work.
  • In the check-in screen that opens when scanning the QR code, three-letter search won't work. This is to prevent breach attempts like scanning the code and guessing/randomly generating names.

How To Get The Reception App

The OfficeRnD Reception app is a paid add-on (see our Pricing page for more info) and is available for both iOS and Android. First, you need to download the app from the Apple App Store or Google Play.

Then, send an email to sales@officernd.com, in order for our Business Team to activate it for you and help you get started.

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