Deposits Overview

Summary

The Deposits by Customer report helps you review the deposit balance of your customers.

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Deposits Bucket Definitions

  • Returned Deposits - deposit fees * that were refunded to the customer by issuing a Credit Note, and the amount of that Credit Note has been allocated in full to an Invoice. Partially allocated Credit Notes do NOT contribute to this amount.
  • Deposit Pending Return - deposit fees that were refunded to the customer by issuing a Credit Note, but the amount of the Credit Notes is still NOT allocated to an Invoice. Partially allocated Credit Notes are included in this bucket in their full amount.
  • Deposit Yet to be Paid - deposit fees that are added into the system but are not yet paid.
  • Deposit Held - represents the full deposit amount that is currently held. It doesn’t take into account deposit fees that are not yet paid or the already refunded deposits (through a Credit Note).
  • Unallocated Credit - contains the sum of all credit notes and overpayments issued to the member which has NOT been allocated to an invoice yet.

* Deposit Fees- a one-off fee that is marked as “Refundable” and is associated with the default “Deposits” account.

Additional options such as filtering, expanded views, and data export are available as well. Click here to learn more.
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