FAQ
A list of frequently asked questions and answers
FAQ - Community
- How to Unsubscribe from OfficeRnD Emails
- How to Delete an Invoiced Membership
- How to Edit a Company/Member
- How to Change the Status of a Member
- How are Day Passes Used?
- How to Add Tags
FAQ - Credits & Coins
FAQ - Billing Plans, Resource Rates & Resources
- How to merge the History of two resources
- Property Types
- How to Merge Billing Plans
- How to Add Services/Extras that People Can Add When They Book a Meeting
- How to Merge Companies
- Change a Private Office to a Meeting Room on the Floorplan
FAQ - Billing & Invoicing
- How to Troubleshoot 'Recipient Could Not Be Found' Message?
- How to Re-invoice a Line Item?
- Custom Billing Date for Member or Company
- How to Customize the Statement's Export Template
- How to set a Preferred Payment Method for an Individual Member or Company
- How To Export Invoices
FAQ - Space
- How To Assign Resources On The Floor Plan
- How to Change the Measurement Units You Use
- Change a Meeting Room to a Private office on the Floorplan
- How to set your Business Hours
- How to Add a Location
- Why do I get "Unable to assign membership" error on the floor plan
FAQ - Bookings & Calendar
FAQ - Reports
FAQ - Settings
FAQ - Integration & Common Errors
FAQ - Mobile App & Tablet App
Common questions
- How to Whitelist a Domain in Outlook
- How to Check-in as a Member
- Browser Cache, Cookies and Incognito windows
- How To Issue an CSR
- How To Invoice Future Items While Retaining The Current Billing Period
- How to Reset the Permissions of a Teammate