Employees with admin access can manage your Workplace organization from the Admin Portal, not just the Web Portal. You can assign access from 2 places: People > Employees or People > Teams.
Before you begin
If you need more granular control over what each admin can do, you can create custom admin roles before assigning access. The default role is Admin, which grants full access.
Assign admin access from the Employees list
Go to People > Employees and find the employee.
Click the cogwheel icon next to their current role in the Role column.
Select a Role from the drop-down menu.
(Optional) Select a Location to restrict the admin's access to a specific location.
Click Update.
Assign admin access from a Team page
Go to People > Teams and open the employee's team.
Click the cogwheel icon next to their current role in the Role column.
Select a Role from the drop-down menu.
(Optional) Select a Location to restrict the admin's access to a specific location.
Click Update.
What happens after you assign access
If the employee doesn't have Web Portal access yet, they'll receive an activation email with a link valid for 72 hours. Once activated, they can use the same credentials for both the Admin Portal and the Web Portal.
If the employee already has Web Portal access, no email is sent. They can sign in to the Admin Portal using their existing credentials.