OfficeRnD provides a Member Portal where members can access features like booking Meeting Rooms and paying invoices. Members can join the portal in one of two ways:
Signing up for the portal themselves.
Receiving an invitation sent by an admin.
If you create a member profile directly in the Admin Portal, the member is not automatically invited to join the portal.
The invitation email sent to members contains a token that allows them to log in and create a password. This token is valid for 72 hours. If the member doesn't act within this timeframe, you can resend the Welcome email to issue a new token. Learn more about re-sending welcome emails.
Step-By-Step Guide
Follow these steps to invite members by granting them access to the Member Portal:
Log in to the OfficeRnD Flex Admin Portal.
Go to Community
> Members and click a member to open their profile page.
In the left panel, find the Member Apps section. Turn on the Member Portal Access toggle switch.
Once access is enabled, the member will receive a Welcome email from OfficeRnD. This email includes a sign-in option and prompts them to create a password. The Welcome email is a customizable template. Learn how to customize the Welcome email.
Additional information
Token validity: The token in the Welcome email is valid for 72 hours. If the member doesn't use it within this timeframe, you can resend the Welcome email to issue a new token.
Bulk invites: You can also invite members in bulk to the Member Portal. Learn how to send bulk invitations.