Contracts are essential for managing customer agreements in OfficeRnD. Knowing the stages, statuses, and signature workflows helps you track progress, ensure compliance, and act promptly. This article will guide you in managing renewals, approvals, or terminations, aiding in seamless operations.
Before you start
Contract stages
All contracts in OfficeRnD have one of the following stages:
Active – The contract is signed, and its term has started in correspondence with its start date.
Up for renewal – The contract is one month away from its notice period. For example, if the notice period is three months, the contract will move to an 'Up for renewal' stage four months before its end date (1 + 3 months).
Not Renewed – The contract is still active but has passed the renewal period, so it's currently in a notice period.
Notice Served – The customer or the space manager has served notice that the contract will not be renewed and that the customer will leave. You must manually move the contract in this stage by clicking the 'Serve Notice' option.
Expired – The contract is no longer active.
Terminated – The contract is terminated. To terminate a contract, click the cogwheel next to it and select Terminate. The system presents you with a list of predefined reasons for termination so that you can specify the cause and provide further details.
Contract statuses
All contracts in OfficeRnD have one of the following statuses:
Draft – The contract has not yet been approved by the approver. This status will be available only if you turn on the contract approval functionality. To do that, go to Settings > Platform Modules > Contracts.
Not Signed – The contract is approved but has not yet been signed by the customer.
Canceled – The contract has been canceled, and the customer will not sign it.
Signed – The contract is signed by the customer.
Terminated – The contract is terminated.
Signature statuses
All contracts in OfficeRnD have one of the following signature statuses:
Manually Signed – The contract is manually signed by an organization admin.
Requires Attention – There is a problem with the resources in the contract.
Out For Signature (only available with eSignatures) – The contract is sent to the customer for an eSignature.
Signed by Member – The contract is e-signed by the customer.
E-Signed (only available with eSignatures) – The contract is successfully e-Signed by both parties.
Declined (only available with eSignatures) – The contract is declined after being sent for e-Signature.