Introduction
It is common practice to have similar resource types share the same names across an organization's different locations (e.g. W01, W02 for Workstations 1, 2). The Resource Import process in OfficeRnD Flex has some specifics in regards to this.
Unique Identifiers
To prevent the creation of duplicate resources and other errors, each resource is uniquely identified according to its Name, Floor (optional), and Location. If a new resource has the same name as an existing resource, the system checks its Floor and Location attributes to determine whether to update an existing resource or add a new one.
Although Floor is an optional attribute, it is necessary for adding or updating a resource on a specific floor.
We do not support the import of resources with the same names on a single floor.
We do not support the updating of locations via imports.
Resources Not Found
When a matching resource is not found in the location, the Floor attribute will be disregarded and a new resource will be created. In other cases, the system will do the following:
Name / Location Result | Floor provided in CSV | Existing Resource has floor | Floors match | Expected result | Message type | Error / Warning |
Single resource found | Yes | Yes | Yes | Standard update warning | Warning | Resource already exists and its records will be updated. Properties without values will not be updated |
Single resource found | Yes | Yes | No | New resource created | - | N/A |
Single resource found | No | Yes | - | Warning which resource will be updated | Warning | Resource already exists on floor B and its settings will be updated. |
Single resource found | Yes | No | - | Warning that resource will be updated and floor shall be added to it | Warning | Resource already exists in location B and its floor will be updated to floor C. |
Single resource found | No | No | - | Standard update warning | Warning | Resource already exists and its records will be updated. Properties without values will not be updated |
Multiple resources found | Yes | Yes | Yes | Standard update warning | Warning | Resource already exists and its records will be updated. Properties without values will not be updated |
Multiple resources found | Yes | Yes | No | New resource created | - | N/A |
Multiple resources found | No | - | - | Business error that Floor must be provided | Error | Import blocked due to multiple matching entries. You must add a Floor to specify the resource for updating |