Security deposits are based on the monthly membership plan and are usually refunded when a customer leaves the space. In some cases, a client may prefer to apply their deposit to their final invoice instead of receiving a refund. You can do this by generating a credit note for the deposit and allocating it to the last issued invoice.
Step 1: Create a credit note for the deposit
To generate a credit note for the deposit, follow these steps:
Open the invoice containing the deposit.
Click Credit Note.
In the Add Credit Note dialog, review the line items and select the deposit.
Click Add.
Open the member profile page and scroll to the Invoices section.
Find the newly generated Credit Note and open it.
Tip: If you must refund a security deposit that is marked as Paid but was never invoiced, use the Add credit note option from the cogwheel next to the deposit fee in the member profile.
Step 2: Allocate the deposit
Now that the deposit was refunded through a credit note, you can allocate it to another invoice. To allocate the deposit to an existing invoice:
Click Allocate Credit.
Select an invoice you'd like to allocate the Deposit's amount to. The option will only allow you to select existing invoices with a Due amount.
Set the proper Amount you'd like to allocate - an amount larger than the invoice's due amount cannot be allocated.
Click Add.
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