The Request Approval functionality in OfficeRnD is part of your Booking Policies. It's useful when you want more control over your customers' bookings through the public calendar or the members portal. The video explains how to approve bookings customers request through the public pages.
Action Items
Go to Settings > Platform and review your Booking Policies.
Go to Settings > My Account and ensure you've added either a General email address to receive system notifications, or a specific one for the booking notifications only (learn more).
Check the email notification in your mailbox to open the customer profile and review the booking request.
⚠ OfficeRnD is under intense development and gets updated constantly. Therefore, you may spot some differences in the UI between the videos and the platform. Generally, the instructions remain the same. Please refer to our help articles for the most up-to-date information.