Slow loading pages, broken layouts, or login errors can sometimes be caused by your browser holding onto old data. Clearing the cache or cookies forces your browser to fetch the latest version of OfficeRnD, while using an Incognito window gives you a clean testing environment without touching your saved data. These simple actions can fix display glitches, solve session problems, and help you troubleshoot faster.
Before you start
Know your saved passwords: clearing cookies will log you out of most websites.
Check if the issue appears in a different browser. If it doesn’t, the problem may be browser-specific.
Make sure you are using an up-to-date browser version for best performance and security.
What are browser cache, cookies, and incognito mode?
Your browser stores information from websites to make future visits faster.
Cache saves elements like images, scripts, and style files.
Cookies store small bits of data like login sessions and preferences.
Incognito/Private Mode opens a browsing session without saving cache, cookies, or history after you close it.
Why clearing cache or cookies can help
Browsers store data like login details and old website versions to speed up loading times. Instead of downloading it again, browsers access this locally stored data whenever you open a website.
However, this cached data can sometimes cause issues:
Outdated information may be displayed.
Login problems can arise.
Pages may fail to load correctly.
Clearing the cache ensures your browser fetches the latest website version.
Incognito mode vs. clearing cache and cookies
If you are wondering which of the two you must use, remember these tips:
Incognito mode allows you to browse privately without affecting your saved browser data. Each session starts fresh, and any cached data or cookies are deleted when the session ends.
It is helpful for testing issues without impacting your regular browser setup.Clearing cache and cookies affects the entire browser and may log you out of websites. It is ideal for fixing broader issues or replacing outdated files with updated versions.
Another helpful procedure is performing a hard refresh. However, not all browsers support it. This action clears the cache for the specific webpage and reloads it from scratch, obtaining all available updates.
How to do it in popular browsers
Here is how to do all three actions in the most popular browsers:
| Clear cache and cookies | Use private browsing | Reset browser |
Chrome | |||
Firefox | |||
Safari | |||
Edge |