When Workplace is activated, a Workplace account is automatically provisioned for each Flex user. This article explains the process in more detail.
User Provisioning Integration
When Workplace accounts are provisioned, the User Provisioning integration appears under Settings/Integrations/Directory and SSO in the Workplace Admin. The integration syncs user data from Flex to Workplace (one-direction sync) every hour. Manual sync on-demand is also an option.
Note: Deleting members from Flex will not result in any changes in Workplace.
User Data Sync
The following user data is synced:
1. Emails, name, and profile photos from the Flex profile to the Workplace profile.
Note: Members without an email in Flex will not be synced to Workplace.
2. Member status:
Members with a status different from Active will be synced as Former in Workplace.
Members who are already former in Flex will not be synced to Workplace unless they are re-activated.
Billing persons and Contact persons become Admin users in Workplace.
Further reading: Learn more about Member/Company Statuses and Labels
3. Member language. If the language is not supported in Workplace, it will default to English.
Note: Workplace supports all languages from Flex except Finnish, Norwegian Nynorsk, and Greek.
Further reading: Change the Member Portal Language