Price adjustments (also known as price indexation) allow you to increase membership prices across your space with flexible rules. Instead of editing memberships one by one, you can increase prices by a percentage or a fixed amount, preview all changes, and decide whether to notify members. This is especially useful for recurring price updates, such as inflation-based increases or milestone anniversaries.
What are price adjustments?
A price adjustment automatically updates recurring membership fees by applying a percentage-based or fixed-amount increase. Adjustments are applied on top of the current membership price, and the system creates a new version of the membership with the updated price.
This feature is designed for scenarios such as:
Applying annual CPI (Consumer Price Index) increases.
Updating all month-to-month coworking memberships at once.
Increasing prices for memberships reaching their 1-year anniversary or other milestones.
The new price will take effect in future invoices.
How price adjustments work
When you create a new price adjustment rule, you can:
Increase prices by a percentage or fixed amount.
Select the rule "effective date" (that is, when the prices will be increased).
Update the prices of memberships filtered by plan type or plan name across all locations or a selected subset of locations.
Preview adjustments: old price, new price, and the exact change.
Manage exceptions easily by editing or excluding memberships.
Review all details in a summary view before finalizing.
After you execute the price adjustment rule, on its "effective date":
The adjustment will be applied to all selected memberships.
The old memberships will be canceled.
The system will create new memberships with the updated price.
The original membership records will remain, but their discounts, add-ons, and deposits will not be transferred to the new memberships.
After you adjust the membership prices, you can send email notifications to members with affected memberships.
Emails automatically include the following information: membership name, current price, new price, and effective date.
Sending notifications is optional and can be manually triggered for both draft and executed rules.
Limitations
Keep in mind the following limitations:
Add-ons are not transferred from the old to the new membership.
Deposits are not transferred from the old to the new membership.
The price adjustment is applied to the list price, not the discounted price. If you have a membership with a list price of $40 and a 50% discount, so that the membership is currently charged at 20$, the price adjustment rule will update the list price. In that case, a price increase of $50 will mean that the updated membership will be $40 + $50 = $90.
If a membership is scheduled to move to a different resource in the future, the system will not recreate that move. The adjustment applies only to the current resource assignment.
The price adjustment rules don't affect prepaid plans. They must be manually excluded or adjusted after the period for which they are prepaid.
How price adjustments affect billing
Adjustments only affect future invoices. Previously issued invoices remain unchanged.
The updated price becomes the new base membership price from the chosen start date.
Promotions and discounts will no longer be applied automatically; if needed, they must be re-added manually.
Tips for success
Communicate price increases to members before applying them.
Review memberships with active discounts, add-ons, or deposits, since these will not transfer automatically.
Keep track of memberships with future-dated relocations, as these will need to be recreated manually after the adjustment is made.
Manually exclude prepaid plans from the price adjustment rule or adjust them after the period for which they are prepaid.
Always check the preview before applying updates. Once memberships are updated, the changes cannot be undone in bulk.
Consider testing adjustments before rolling them out to a broader audience.