Flex lets you customize how invoice-related emails and alerts are sent, helping you keep members informed and reduce missed payments. You can choose who receives invoice emails, add CC addresses, and automate follow-up messages for unpaid invoices.
This article shows you how to configure invoice emailing, enable automatic overdue reminders, and set up failed payment notifications for members or admins.
To configure these settings, go to 
Settings > Billing > Invoicing.
Configure invoice emailing settings
Please check this section to send the invoices to the company's email address and/or to the company's billing person. You can attach the invoice PDF to the email sent and CC another email, which could be an alternative admin email.
To avoid issues, please ensure each company and billing person has an email address added to the system.
Configure notification settings for failed payments
Notify members and/or admins if an invoice fails to be charged (for automatic payments processed through a payment gateway integrated with OfficeRnD).
Configure overdue reminder settings
Select Automatically to send overdue invoice reminders. You can input your reminder dates using three date slots.
Note: These reminders are sent automatically based on the dates you set. They cannot be triggered manually.
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