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Admin Notification Settings

Learn how to configure admin notifications in OfficeRnD to ensure system notifications reach the appropriate team members.

Updated over 2 weeks ago

Managing a coworking space involves different teams handling facility operations and services. OfficeRnD allows you to configure notification settings to ensure that system notifications are sent to the right team members.

There are three types of admin notifications:

  • General notifications – These include membership requests and invitation emails.

  • Booking notifications – These cover new bookings and booking updates. Learn more about booking notifications →

  • Financial notifications – These include invoice-related messages such as sent invoices, overdue reminders, and receipts.


Customize notification settings

To customize admin notification settings, follow these steps:

  1. Go to Settings > Account Details > Emails & Notifications.

  2. Scroll down and click Enable to add custom email addresses for different email types.

  3. You will now see three sections:

    • Emails & Notifications – For general notifications.

    • Booking Emails – For booking-related notifications.

    • Financial Emails – For invoice-related notifications.

  4. Each section contains the following fields that can be customized:

    • Notification (available only in the first section) – Enter an email address to receive all system notifications.

    • Reply To – Enter the email address for replies to group notifications. If the field is empty, the default Reply To email from the General section is used.

    • CC Admin Notifications – Enter an admin email address to receive copies of all notifications.

    • BCC Admin Notifications – Enter an admin email address to receive blind copies of all notifications.

    • From – Enter a custom email domain instead of the default OfficeRnD domain for notifications. This requires setup and verification. Learn more about using a custom From email address →

  5. Click Update to save changes.

Note: If no email is entered in the Notification field but emails are added in the CC or BCC fields, no notifications will be sent. At least one email must be in the Notification field.

Configure specific emails for each location

You can set different notification emails for each location:

  1. Go to Space > Locations.

  2. Click Add Location or click the location you want to edit.

  3. Open the Emails tab.

  4. Click Email Type and select the notification group to configure.

  5. Fill in the fields as described (see above ↑).

  6. Click Update.

Notification settings priority order

If multiple notification settings exist, the system follows this order of priority:

  1. Location-specific group email settings.

  2. General email settings for the location.

  3. Organization-wide group email settings.

  4. Organization-wide general email settings.

The system always applies location-specific settings first before checking organization-wide settings.

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