Growth Hub connects to Stripe to charge cards automatically at checkout, but you don't have to run it that way. If Stripe isn't part of your setup, you can still let members and non-members book online, then handle payment through your own invoicing process. Bookings stay automated, and you keep full control over how and when you collect.

This split between booking and payment works well during setup, while you decide whether automated card payments are worth adding later. This article shows you how to configure a checkout flow that skips card details, allowing customers to book without paying up front.

When Stripe isn't connected, you separate the booking from the payment. The customer books online and gets an immediate confirmation, and you collect payment afterward on your own terms.

Here's the flow:

The trade-off is simple. Bookings run automatically, and payments need manual follow-up. That's the cost of running without a connected card processor, and it's a common way to operate while you're still evaluating your options.

You'll turn off the two settings that ask for and charge a card, so customers can book without paying at checkout. This takes a minute and applies to your non-member checkout.

After you save, customers can book without paying up front, and you keep control over invoicing.

Stripe is optional, and you can add it whenever the manual follow-up starts to cost you more time than it's worth. Adding it later doesn't disrupt your existing bookings or setup.

Connect Stripe when you want to have:

If you want to weigh the timing, our team can walk you through the impact before you commit.

Can I accept online bookings without Stripe?

You can accept online bookings without Stripe. Growth Hub confirms the booking as soon as the customer completes checkout, and you handle payment separately through an invoice.

Will customers be charged at checkout if I turn off the card settings?

Customers are not charged at checkout once you clear the card details and the immediate charge checkboxes. They book without paying, and you collect payment later through your normal invoicing process.

How do I collect payment after a non-member books?

You collect payment by inviting the non-member to the Member Portal, generating an invoice, and processing it as you would with any other invoice. Adding these invoices to your monthly bill run keeps everything in one place.

Do I have to switch to Stripe eventually?

You don't have to switch to Stripe, and there's no deadline to decide. The manual flow is fully supported, so you can keep running it for as long as it fits how you work.