Your AI Agent can only perform well if it knows what it's selling. Before it can respond to inquiries, qualify leads, or push toward a booking, it needs to know which product lines are in scope.
Starting with 1–2 high-volume product lines — private offices, day passes, or meeting rooms — gives you a controlled environment to validate performance before expanding.
Choose your starting product lines
Start with 1–2 product lines that get the most inquiries. This keeps the agent's responses focused and makes it easier to measure what's working. You can select them in the Product Types field under AI Hub > Settings.
Good starting points: day passes, hot desks, or meeting rooms. Once the agent is performing well on those, you can expand to additional product lines.
Define your objective for each product line
Each product line has a different end goal. Before running the agent, decide what a successful outcome looks like for each one.
Here is an example for each product line:
Product | Primary Objective | Main KPI |
Day Pass | Drive to Growth Hub purchase | % of inquiries that made a purchase |
Hot Desk | Drive to Growth Hub purchase | % of inquiries that made a purchase |
Meeting Room | Drive to Growth Hub purchase | % of inquiries that made a purchase |
Virtual Office | Drive to filling in onboarding form | % of inquiries that submitted the onboarding form |
Private Office | Schedule tour | % of inquiries that result in a booked tour |
Dedicated Desk | Schedule tour | % of inquiries that result in a booked tour |
Event Space | Collect event details and route to sales team | % of inquiries submitting full event details |