Template Customization Services


In OfficeRnD Hybrid you can customize the default look and feel of Employee and Admin e-mails. The system has a predefined template for each of those documents, which you can explore and modify on your own.

The templates are available in Settings/Advanced Settings/Email Templates. Learn more about editing templates.

Template Customization Services

You can always ask our support team to customize your emails to better match your style and branding. It's possible to:

  • Update the text content
  • Update, add, or replace images  
  • Change the default structure
  • Change color schemes
  • Change fonts 
  • Implement minor layout and script modifications 
Support Plan Standard Ultimate
Template Customization

Available as an Add-On

$/€/£150 per document


* Subject to a fair usage policy

Fair Usage Policy

By default, there are 2 free of charge requests per month. The customization requests are monitored on a continuous basis. Customers that consistently generate an exceptionally high number of requests over a sustained period of time may be asked to purchase the service as an additional add-on.

How To Submit a Customization Request

I. Navigate to the default templates in OfficeRnD Hybrid

  • Navigate to Settings/Templates.
  • Review the available templates and decide which ones you need to change.

II. Prepare a sample document to illustrate your needs

Provide an example of what you would like the template to look like after the customization. The example can be in one of the following forms:

  • Example file- this is the best-case scenario as it gives us an exact idea of what the email should look like. The document format can be .pdf, .doc (docx), or any image format.
  • Mockup - You can provide us with an image of a rough idea of what you'd like to achieve. For example, you can generate a .pdf file or a screenshot with a template and write on top of it to show us what changes you'd like us to implement for you.

III. Carefully consider any additional specifications you might have

  • Consider the default formatting, color scheme, font styles, and sizes and decide if any of them should be updated and how. 
  • Prepare a list of the properties specific to your business or country requirements, which you need to add to the default documents generated in OfficeRnD Hybrid. Make sure to include details about what each property means and what information/value it represents. 

IV. Submit your request

Click Here To Submit a Customization Request

Next Steps

When we receive your request, a support specialist will review it. They will get back to you for additional information whenever needed. 

Once we have all the necessary information, a support specialist will keep you informed about the progress of the customization.

The final ETA will be confirmed by the agent who is working on the request.

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