Hybrid Data Hub - Check-ins

Last Updated: September 13, 2024 21:59

Summary

Check-ins are used to combat ghost bookings and provide more accurate office utilization data. They clarify who is actually coming to the office.

The Check-ins dashboard presents Check-ins separated by Location and Resource. With this data, you can:

Analyze actual office usage through daily and hourly Location check-ins.
Meet regulatory and security requirements by exporting Location check-ins for specific periods.
Understand how employee behavior impacts office occupancy.
Allow admins to track employees coming to company events and checking in with the Visitor Hub app.

Please note that Visitor check-ins made through Visitor Hub are not included in this dashboard. Start your Visitor Hub free trial by booking a demo, or click here to learn more.
The dashboard data is updated every 2 hours.

Prerequisites

Included Metrics

The following metrics are shown in the dashboard's tiles and tables:

Location Check-ins

Number of location check-ins. Drill-down options are available by clicking on the value.

Location Check-ins by Day of Week

The number of location check-ins split by day of week. Drill-down options are available by clicking on the value.

Location Check-ins by Hour of Day

The number of location check-ins split by the hour of day.

Drill-down options are available by clicking on any the values.
The data is not affected by the 'Resource Type' and 'Resource Name' filters.

Location Check-ins Table

Full list of location check-ins for the chosen period. An employee/visitor can have only one location check-in per day.

location checkins.png

Resource Check-ins Table

This table contains a full list of resource-related check-ins for the chosen period. An employee/visitor can have multiple resource check-in per day (for all the resources that they have booked and require check-in).

resource checkin.png

Check-ins Sources

There are two types of Check-in sources shown in the column of the same name:

Online

Onsite

Employees can check-in through various online sources, such as email, web portal, mobile app, admin panel, MS Teams, Slack, and others.
Bookings made within the check-in window are with status autoconfirmed.

QR Codes: Employees scan the QR code on their desk or space to check-in.
Mobile WiFi: Automatic check-in via mobile WiFi.
Visitor Hub App: Employees check in using the reception app.
Rooms App: Employees check in for their booking by clicking on the Rooms app tablet located in front of the meeting room.
Brivo Door Access: When an employee scans their badge, they are automatically checked in for all bookings within the open window.