In the Members portal, your community is able to submit tickets, share feedback, and report issues they would like you to address. OfficeRnD lets you easily keep track of, triage, assign, and follow up all submitted tickets. This video takes you through the entire ticketing system.
Action Items
1. Configure the Ticketing System (learn more).
2. Enable the ticketing functionality for your members and start tracking tickets (learn more).
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