Operators providing resources like private offices often collect different deposit amounts from their customers, that they return once the membership or contract ends and . In OfficeRnD you can record this operation that will then be visible in your reports as well.
1. In the profile of the customer find the deposit fee that you want to refund.
2. Issue a credit note for the deposit and mark it as refunded.
Note: OfficeRnD does not handle the process of returning the money to the customer's bank account/CC, in the platform you can only record the successful completion of the refund.