Recording a Deposit Refund

Operators providing resources like private offices often collect different deposit amounts from their customers, that they return once the membership or contract ends and . In OfficeRnD you can record this operation that will then be visible in your reports as well.

 

 

Action Items:

1. In the profile of the customer find the deposit fee that you want to refund.

2. Issue a credit note for the deposit and mark it as refunded.

Note: OfficeRnD does not handle the process of returning the money to the customer's bank account/CC, in the platform you can only record the successful completion of the refund.

 

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