Multi-Location Payment Details

In this help article, we will take a look at the multi-location payment details functionality and how to configure it.

Different locations can have different billing entities tied to different payment gateway integrations. By adding location-specific payment details for each member/company, the integration will know which payment details to use depending on the location.

Note: This functionality will be active only if you have chosen the "Multi-location" option in the Multi-location Billing settings. Learn how to enable it here


Adding Payment Details for a Location on the Admin Portal

When you would like to add payment details for a member/company in the Admin Portal, you can do so from the "plus button" in the "Payment Details" section of the profile.mceclip0.png

Once you click on the button, a dialogue box will open, that will allow you to choose for which location to add the payment details.


After you choose the location, add the payment details.

Once you have added the payment details, you can choose if they are available for more locations than the one you picked when adding them, from the cogwheel next to the newly added payment details.



Note: at least one location must be selected, or the "Save" button will not be available.


Invoice Payment Options

  • The suggested payment details for any given invoice match those available for the same location as that of the invoice

  • The “Charge” button will not show if there are no payment details for the location of the invoice. If there are, it will show and list all applicable payment details for that location.


E-commerce flows, Bookings

  • When initializing the payment flow for products/bookings, depending on if the Multi-location billing setting is set to Home location or Multi-location to determine which location to use in the fee. If it’s set to Home location - the home location of the company/member will be used. If it’s set to Multi-location - the product’s location will be used.

  • These rules apply regardless of the configuration of the Purchase flows in Admin->Settings ->Apps -> eCommerce

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