Multi-Location Payment Details


Different locations can have different billing entities tied to different payment gateway integrations. By adding location-specific payment details for each member/company, the integration will know which payment details to use depending on the location.

Note: This functionality will be active only if you have chosen the "Multi-location" option in the Multi-location Billing settings. Learn how to enable it here

Adding Payment Details for a Location on the Admin Portal

When you want to add payment details for a member/company in the Admin Portal, you can do so from the + button in the Payment Details section of the profile.


Once you click on the button, a dialogue box will open, that will allow you to choose for which location to add the payment details.


After you choose the location, add the payment details.

Once you have added the payment details, you can choose if they are available for more locations than the one you picked when adding them. Click on the cogwheel next to the newly added payment details.



Note: at least one location must be selected, or the Save button will not be available.


Invoice Payment Options

  • The suggested payment details for any given invoice match those available for the same location as that of the invoice

  • The Charge button will not show if there are no payment details for the location of the invoice. If there are, it will show and list all applicable payment details for that location.


E-commerce flows, Bookings

  • The payment flow for products/bookings depends on the Multi-location billing setting. It can be set to Home location or Multi-location to determine which location to use in the fee. If it’s set to Home location - the home location of the company/member will be used. If it’s set to Multi-location - the product’s location will be used.

  • These rules apply regardless of the configuration of the Purchase flows in Admin/Settings/Apps/eCommerce.

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