Admin Notifications per Organization and Location
Summary
Hybrid lets you specify an e-mail address for each of your organization's locations alongside the organization's e-mail. The table below contains a list explaining which Admin notifications are sent on the Location level and on the Organization level by default.
Hybrid defaults to organization emails so if location emails are not provided, the notifications will be sent to the organization e-mail.
Category |
Email type/ topic |
Send to: |
| Tickets | Admin assigned to an issue | The admin that is assigned to the ticket. |
| Tickets | OfficeRnD - Employee Feedback | The admin that is assigned to the ticket, or the location notifications mail if no assignee, or org mail if no location one. |
| Tickets | New Comment on issue | The admin that is assigned to the ticket, or the location notifications mail if no assignee, or org mail if no location one. |
| Bookings | OfficeRnd - Booking Cancelled | To location notifications mail if provided, otherwise default to org email. |
| Bookings | OfficeRnD - Employee Booking Created | To location notifications mail if provided, otherwise default to org email. |
| Bookings | OfficeRnD - Employee Booking Request | To location notifications mail if provided, otherwise default to org email. |
| Bookings | OfficeRnD - Employee Booking Updated | To location notifications mail if provided, otherwise default to org email. |
| Bookings | OfficeRnD - Upcoming tentative bookings | To location notifications mail if provided, otherwise default to org email. |
| Settings | Admin SSO successfully enforced | Only the admin updating the SSO configuration to enforce admin SSO. |
| Surveys | Healthcheck Questionnaire Failure | To location notifications mail if provided, otherwise default to org email. |
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