Billing in Flex consolidates all charges from memberships, bookings, and one-time fees into invoices. It defines what needs to be invoiced, when those invoices are created, and how payments are collected.
This article explains how billing works in Flex—from collecting and grouping charges to automating invoice generation, sending, and payment processing—and helps you set up billing workflows relevant to your organization.
What is billing?
Billing is the process of calculating and issuing charges for memberships, services, and fees. In OfficeRnD Flex, billing ensures that all recurring charges (such as memberships), one-off fees, and booking fees are collected and turned into invoices.
Billing defines the charges that must be invoiced and when they should be invoiced. It does not control invoice issue dates or due dates—that is handled during the Bill Run.
Through the billing settings, you can decide how charges are grouped into invoices, when they should be generated, and whether invoices are created automatically or manually.
Billing operations
OfficeRnD can fully automate the following billing operations for your space:
Collect membership, one-off, and booking fees – OfficeRnD will collect all outstanding charges for the specified customer in every billing cycle. Learn more.
Generate invoices – OfficeRnD will generate the correct invoice(s) on each member's billing day. Learn more.
Send invoices (optionally) – If enabled, OfficeRnD will automatically send all invoices to your members. Alternatively, you can turn it off or decide to manually send some or all invoices by executing a manual Bill Run.
Collect payments – If enabled, OfficeRnD will charge your members with Credit Card, Direct Debit, or ACH/SEPA. You need an active payment gateway integration to collect payments. Learn more.
Sync invoices with accounting software – If enabled, OfficeRnD will sync the invoices with your preferred accounting software. Learn more.
How does billing work?
You can use Purchase Flows to control how your members and companies will be billed when they purchase services or create bookings.
You can configure them to either:
Automatically charge your customers when they make a purchase, or
Charge them at the end of their billing period.
Additionally, you can choose to automatically generate and send the invoice immediately after purchase.
Immediate vs. scheduled invoicing
You can use Purchase Flows to configure automated, immediate invoicing for ad hoc transactions, such as meeting room bookings or one-time purchases, without waiting for a scheduled Bill Run.
Scheduled invoicing is usually used for recurring membership charges, which are processed during scheduled bill runs according to your predefined billing schedules.
FAQ: Billing
What billing tasks does OfficeRnD Flex automate?
What billing tasks does OfficeRnD Flex automate?
OfficeRnD Flex automates invoice generation, fee collection (membership, one-off, booking fees), payment processing, invoice sending, and syncing invoices with accounting software.
When are invoices generated?
When are invoices generated?
Invoices are automatically generated on each member's designated billing day, accurately reflecting all charges for the billing period.
Which fees can be collected automatically?
Which fees can be collected automatically?
OfficeRnD Flex automatically collects membership fees, one-off fees, and booking fees during each billing cycle.
What payment methods does OfficeRnD Flex support?
What payment methods does OfficeRnD Flex support?
OfficeRnD Flex supports automated payment collection via Credit Card, Direct Debit, and ACH/SEPA if these options are enabled in your settings.
Can OfficeRnD Flex automatically send invoices to members?
Can OfficeRnD Flex automatically send invoices to members?
Yes. When this option is enabled, invoices are automatically emailed to your members at the end of each billing cycle, ensuring timely communication and payment.
Does OfficeRnD Flex integrate with accounting software?
Does OfficeRnD Flex integrate with accounting software?
Yes. OfficeRnD Flex can automatically sync invoices with your preferred accounting software, simplifying financial management and record-keeping. Learn more about our accounting integrations →
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