Some payment gateways support bank transfers alongside card payments. When you turn on SEPA, ACH, or iDEAL, members can pay directly through their bank account, and OfficeRnD prioritizes bank transfers over card payments when both are available. Bank transfers also tend to carry lower transaction fees than card payments.
This article covers gateway-level configuration. Once SEPA, ACH, or iDEAL is active, you or your members can add bank account details to individual member and company profiles. Add a bank account to a member or company profile →
In this article:
Turn on SEPA, ACH, or iDEAL payments for your payment gateway.
Control whether members can delete their saved payment details.
Show or hide red card icons on the Operations page.
Before you begin
Your payment gateway must support ACH or SEPA. Check which payment gateway integrations support bank transfers →
Turn on ACH or SEPA payments
To accept bank transfers, turn on the relevant option in your payment gateway settings.
Go to Integration Hub > Active Integrations.
Find your payment integration and click Configure.
Click the checkbox for ACH, SEPA, or iDEAL.
Click Save.
Control who can delete member payment details
You can restrict whether members can delete their own saved payment methods. If you restrict deletion, members must keep at least 1 payment method on file.
Go to Settings > Operations > Community.
In the Members' Payment Details section, select the restriction you want to apply:
Members cannot delete their last remaining bank account: This prevents members from deleting their last saved bank transfer details (for example, SEPA or ACH).
Members cannot delete their last remaining credit card: Prevents members from deleting their last saved credit card.
Members cannot delete their last remaining payment details: Requires members to keep at least 1 payment method, regardless of type.
Click Update.
You can turn on the first 2 options together, or turn on only the third. You can't turn on all 3 at the same time.
Show or hide red card icons
You can turn red card icons on or off from the Operations page to control their visibility for your team. If a member or a company doesn't have a stored bank account or a credit card, a red icon will be displayed next to their name:
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