OfficeRnD Workplace users face a common issue where they try to book a resource in a recurrence, but some resources, times, or dates are unavailable. To address this, Workplace will automatically suggest a combination of similar resources to allow you to fill in all the occurrences.
How it works
When users attempt to create a recurrent booking from the Web Portal or MS Teams, Workplace will check if the resources are available for all occurrences.
If so, the booking will proceed normally.
If not, a validation message will be shown, stating that the resources are unavailable for all occurrences. Keep reading below.
Propose Alternative Resources
Users can click on the Find Available button to search for alternative resources available during the occurrences where the original resource is unavailable.
Workplace will propose a combination of 2 resources (original + alternative) to fill all occurrences of the recurring booking. The resources are picked to be on the same floor, with similar amenities (if filters are applied) and capacity (Meeting Rooms only).
For example, if the conflicting resource is a meeting room with a capacity of 10 people, Workplace will search for alternative meeting rooms with a capacity of at least 10 people. It will do the same for amenities i.e. if you have filtered for hot desks with dual monitors, it will try to find other hot desks with this amenity.
Additionally, users can click on View Details to see where the proposed resources are located on the office map:
When you're finished, click . The result will be 2 recurring bookings created with the needed exceptions to cover the entire booking period.
Example: Workplace will suggest a combination of hot desks 13 and 17 booked on all Wednesdays and Thursdays until October 30, 2024.
This feature will not be supported if there are more than 20 occurrences where the original resource is unavailable.