The OfficeRnD Members App allows members to connect, check in, book rooms, view events, and manage their workspace on the go. This article covers how to download the app, enable automatic updates, log in, request a Branded App, manage access, reorder pages, add custom pages, and navigate the app.

The native OfficeRnD app is a white-label product we can rebrand for you.

Learn how to request a branded app for your organization →

Download the app

You can download the Members app for Android and iOS:

Allow automatic updates

We recommend enabling automatic updates for the app to receive the latest version as soon as we release an update:

Automatic updates for Android:	Automatic updates for iOS:
Go to the app page in the Google Play Store. Tap the three vertical dots in the top right corner. Turn on Enable Auto-Update.	Go to Settings > iTunes & App Store. To enable all automatic app updates, turn on Updates. If you want apps to automatically update only when connected to a Wi-Fi network, leave Updates on and turn off Use Mobile Data instead.

Log in to your account

When you open the app, you must do the following to log in to your account:

Enter your email address and tap Continue.
If you are part of multiple organizations, a screen opens with a list of all the organizations you are a part of. Choose the one you want to log in to and tap Continue.
Enter your password and tap Login.

Request a Branded App

The OfficeRnD Members app is a white-label app we can rebrand for you. The new Branded App that we will create for you has the following benefits:

An app with your own brand, name, description, logo, and icon
Push Notifications
Tickets for member requests

Branded apps are included in the Branded Apps Package. Learn how to request a Branded App →

Manage access to the Members app

New members cannot register using the mobile OfficeRnD app. They can only log in if they already have an account in your organization. If they don't have an account, they can create a new one through the Member Web Portal.

Users can only log in to the mobile app if they can access the Member portal. To provide or remove access to the Member Portal, open the user profile and switch Member Portal Access:

Reorder pages

You can change the order of appearance of the pages in the Members app by following these steps:

Please note that changing the page order for the Members app will also affect the Member portal.

Open the Admin Portal and go to Settings > Member Apps > Member Pages.
Scroll down to the Main Menu, Personal Menu, and Custom Pages sections.
Find the page you want to reorder, click the cogwheel icon next to it, and choose Edit.
In the Edit Menu Item dialog, change the value of the Order field. Lower numbers appear first.
Click Update.

Add custom pages

You can create custom pages that will appear in the Members app. A custom page could be a list of mentors that are part of your community or an embedded page that gives access to external tools. Learn how to create a custom page for the Members app →

Navigate the app

The Members app has the following screens:

Dashboard	The dashboard is the first screen of the app. Tap Book a Room to go to the Meeting Rooms screen. Tap Get Help to view the community's rules and guides as soon as they log in. Learn how to create how-to guides → Keep track of your upcoming bookings in the Bookings section. Tap View All to go to the Bookings screen. Scroll through the space's feed to read the posts and announcements. Tap any post to view more information and add events to your calendar. Learn more about the Dashboard screen →
Members	The Members screen contains a list of members and companies in your community. You can just search for specific members and companies to explore potential collaboration opportunities if you like. Each company has a list of members, making it easy to find and contact someone specific. Your data is secure with OfficeRnD. Companies and members share only as much information as they choose. You can completely hide your profile on the Account screen from the Members Portal and Mobile app. Learn more about the Members screen →
Meeting Rooms	Here, you can find all the meeting rooms in your space. Tap the Filter icon at the top right to search for rooms that fit your needs. You can filter by your meeting's starting time, date, duration, and number of attendees. Tap a room to see its availability, hourly price, and cancellation policy. Tap Book to create a booking. Learn more about booking meetings →
Hotdesks	Here, you can view all available Hot Desks. Tap the Filter icon at the top right to search for Hot Desks that fit your needs. You can filter by your booking's starting time, date, duration, and number of attendees. Tap a Hot Desk to see its availability and location. Tap Book to create a booking.
Events	Here, you can view more information about upcoming events and a list of previous events and their organizers. You can tap Going or Interested.
Account	Here, you can edit your profile and manage your bookings and orders. Profile Tap Edit Profile to update your personal information and privacy settings. You can choose how much of your profile you share with your community. You can hide your entire profile or only your details or social accounts. Bookings In the Bookings tab, you can find a list of your upcoming bookings. Each booking preview provides details about the time and location. A Reference Number is available to assist with internal or staff booking discussions. You can tap a booking to view more details and make edits. You can also access a list of all your past bookings. Orders You can find a list of your personal and company orders in the Orders tab.
Benefits	Here, you can find a list of all the community benefits. Tap a benefit to learn more. Learn more about the Benefits screen →
Shop	Here, you can purchase additional plans (memberships and one-offs) for your coworking space. The Shop is different from the Marketplace. Learn more about the Shop screen →
Marketplace (F&B Ordering)	You can order goods from local stores that deliver to your co-working space or have a pickup option. The Marketplace is different from the Shop. Learn more about the Marketplace screen →
Billing	Here, you can review your business and personal invoices within the space. The mobile app offers a preview with the most important details, but you can tap an invoice to see the document as a PDF. Learn more about the Billing screen → Only billing persons can see company invoices. Learn how to make a member a company billing person → If you turn on Personal Invoicing for your organization, billing persons will see two tabs: Company and Personal. Learn how to allow personal invoicing →

FAQ: Members app

What is a Branded App, and how can I request one?

A Branded App is a customized OfficeRnD Members App version featuring your brand, name, logo, and icon. It also includes benefits like push notifications and member support tickets.

To request a Branded App:

Contact OfficeRnD support or follow the instructions detailed here.

How do I manage access to the Members App?

Members must have an existing account created via the Member Portal to access the app. To manage access:

Go to the user profile on the Admin Portal.
Toggle the Member Portal Access option on or off.

Can I reorder pages in the Members App?

Yes. To reorder pages:

Go to Settings > Member Apps > Member Pages in the Admin Portal.
Scroll to Main Menu, Personal Menu, or Custom Pages.
Click the cogwheel next to a page and select Edit.
Change the Order value (lower numbers appear first).
Click Update.

Note: Changes will also affect the Member Portal.

Who can view company invoices on the Members app?

Only billing persons can view company invoices. To assign billing roles, follow the instructions detailed here. If Personal Invoicing is activated, billing persons will see separate tabs for Company and Personal invoices.

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