OfficeRnD

The Visitor tablet app is part of the Visitor Hub add-on and is used to check visitors in and out at your reception. Workspace administrators can connect the tablet to a specific location, customize its interface, and manage access settings directly on the Admin Portal.

By following this article, you will understand how to install the app on supported devices, log in with the correct credentials, and configure the layout and behavior of the tablet experience using the live preview tool.

You can configure the Visitor tablet app on the Flex and Workplace Admin Portals. Go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34203934/471184ae8b3c9b5cfc0eddd31839/image.png?expires=1744578000&amp;signature=57e8536c0ed35519611d7687188aba10987c331ee61040d948fc353b3eab6544&amp;req=09FtxVvzrzNk2hr889pg6oyxWH8h3lF84rM4H%2B%2B470UKGw0V3Rb3hP5NmaE%3D%0A" width="30" alt=""> &gt; Tablet App Settings and select one of the pages.

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Visitor Hub is a paid add-on for OfficeRnD Flex and Workplace. For more information on the pricing, please contact <a href="mailto:support@officernd.com" rel="nofollow noopener noreferrer" target="_blank">support@officernd.com</a>.

In Flex, open the Admin Portal, go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34203934/471184ae8b3c9b5cfc0eddd31839/image.png?expires=1744578000&amp;signature=57e8536c0ed35519611d7687188aba10987c331ee61040d948fc353b3eab6544&amp;req=09FtxVvzrzNk2hr889pg6oyxWH8h3lF84rM4H%2B%2B470UKGw0V3Rb3hP5NmaE%3D%0A" width="30" alt="">, and click Request Demo:

In Workplace, open the Admin Portal, go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34204076/4c7b3553af860446d7671a003e66/image.png?expires=1744578000&amp;signature=7cba51cfbdcd73ffbcd3ae54268f16c8b1c7200f42cf234c5095f5f0d58dbf40&amp;req=09FtxVz6qzFk2hr889pg6gfnyJft4hXGUxhHpf%2B%2FLDDTnNdA9q8gk%2FS%2BlR4%3D%0A" width="30" alt="">, and click Request Demo. Book a meeting with our team and provide your information on the next screen: ​

- In Flex, open the Admin Portal, go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34203934/471184ae8b3c9b5cfc0eddd31839/image.png?expires=1744578000&amp;signature=57e8536c0ed35519611d7687188aba10987c331ee61040d948fc353b3eab6544&amp;req=09FtxVvzrzNk2hr889pg6oyxWH8h3lF84rM4H%2B%2B470UKGw0V3Rb3hP5NmaE%3D%0A" width="30" alt="">, and click Request Demo:
 
 2024-11-15_11-52-41 (1).gif
 
- In Workplace, open the Admin Portal, go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34204076/4c7b3553af860446d7671a003e66/image.png?expires=1744578000&amp;signature=7cba51cfbdcd73ffbcd3ae54268f16c8b1c7200f42cf234c5095f5f0d58dbf40&amp;req=09FtxVz6qzFk2hr889pg6gfnyJft4hXGUxhHpf%2B%2FLDDTnNdA9q8gk%2FS%2BlR4%3D%0A" width="30" alt="">, and click Request Demo. Book a meeting with our team and provide your information on the next screen: ​
 2024-11-15_13-31-18 (1).gif

The OfficeRnD Visitor Hub app is available for iPad OS (13.4 or newer) and Android (6.0 or newer). You can download it from the Apple and Google Play stores:

We recommend enabling automatic updates for the app to receive the latest version as soon as we release an update:

When you open the app, you must do the following to log in to your account:

If you are part of multiple organizations, a screen opens with a list of all the organizations you are a part of. Choose the one you want to log in to and tap Continue.

1. Enter your OfficeRnD Admin credentials.
2. If you are part of multiple organizations, a screen opens with a list of all the organizations you are a part of. Choose the one you want to log in to and tap Continue.

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249002" rel="nofollow noopener noreferrer" target="_blank">Find detailed instructions with screenshots of the login flow →</a>

Choosing a location links the tablet to that location, reflected in each Visitor and Host's notifications.

You can configure your Visitor app in the Admin portal. Go to Visitor Hub <img src="https://downloads.intercomcdn.eu/i/o/d1uj876w/34203934/471184ae8b3c9b5cfc0eddd31839/image.png?expires=1744578000&amp;signature=57e8536c0ed35519611d7687188aba10987c331ee61040d948fc353b3eab6544&amp;req=09FtxVvzrzNk2hr889pg6oyxWH8h3lF84rM4H%2B%2B470UKGw0V3Rb3hP5NmaE%3D%0A" width="30" alt=""> &gt; Tablet App Settings and select one of the pages. Any changes you make will be displayed in a live preview of the tablet app on the right side of the page.

You can hover with your mouse on the live preview to:

View a live web version (see the GIF below)

<a href="https://help.officernd.com/hc/en-us/articles/4415539370770#h_01EM464RZMJGVZAS9GMSQ4WMKA">Download the Tablet app</a>

- View a live web version (see the GIF below)
- <a href="https://help.officernd.com/hc/en-us/articles/4415539370770#h_01EM464RZMJGVZAS9GMSQ4WMKA">Download the Tablet app</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249003" rel="nofollow noopener noreferrer" target="_blank">Customize the Visitor App theme and welcome screen →</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249004" rel="nofollow noopener noreferrer" target="_blank">Configure the Visitor App tablet flows →</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249009" rel="nofollow noopener noreferrer" target="_blank">Configure the Visitor App notifications and privacy settings →</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249012" rel="nofollow noopener noreferrer" target="_blank">Explore the visitor flows →</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249013" rel="nofollow noopener noreferrer" target="_blank">Explore the employee flows →</a>

<a href="https://intercom-help.eu/office-rnd-eu/en/articles/249014" rel="nofollow noopener noreferrer" target="_blank">Explore the delivery flows →</a>

- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249003" rel="nofollow noopener noreferrer" target="_blank">Customize the Visitor App theme and welcome screen →</a>
- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249004" rel="nofollow noopener noreferrer" target="_blank">Configure the Visitor App tablet flows →</a>
- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249009" rel="nofollow noopener noreferrer" target="_blank">Configure the Visitor App notifications and privacy settings →</a>
- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249012" rel="nofollow noopener noreferrer" target="_blank">Explore the visitor flows →</a>
- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249013" rel="nofollow noopener noreferrer" target="_blank">Explore the employee flows →</a>
- <a href="https://intercom-help.eu/office-rnd-eu/en/articles/249014" rel="nofollow noopener noreferrer" target="_blank">Explore the delivery flows →</a>

Learn how to download, set up, and configure the Visitor tablet app on the Admin Portal, including login steps and update settings.

[Quick Start] Visitor App

Create a custom design with text, images, and links

Automatic updates for Android:	Automatic updates for iOS:
Go to the app page in the Google Play Store. Tap the three vertical dots in the top right corner. Turn on Enable Auto-Update.	Go to Settings > iTunes & App Store. To enable all automatic app updates, turn on Updates. If you want apps to automatically update only when connected to a Wi-Fi network, leave Updates on and turn off Use Mobile Data instead.

[Quick Start] Visitor App

Request a demo

Download the Visitor tablet app

Allow automatic updates

Log in to your account

Use the live preview

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