Visitor Hub
Visitor Hub is a visitor and delivery management solution.
32 articles
Configure the Visitor App
Learn how to configure and customize the Visitor app.
[Quick Start] Visitor AppLearn how to download, set up, and configure the Visitor tablet app on the Admin Portal, including login steps and update settings.
[Visitor App] Configure Location-Specific SettingsApply custom settings to any location in OfficeRnD Flex and Workspace.
[Visitor App] Customize Theme and Welcome ScreenLearn how to change the Visitor app’s appearance and settings, including logo, colors, welcome text, and language configuration.
[Visitor App] Configure Tablet FlowsLearn how to customize and manage the check-in, check-out, delivery, and custom flows in the Visitor app on your front-desk tablet.
[Visitor App] Add Custom FlowsLearn how to create, configure, activate, and manage custom check-in flows for different visitor types in the OfficeRnD Visitor app.
[Visitor App] Custom Shortcut ButtonsLearn how to add custom shortcut buttons on the Visitor App's main screen to optimize visitor experience and purchases.
[Visitor App] Customize Flow Fields (Check-In, Delivery, and Custom Flows)
[Visitor App] Visitor Photos
[Visitor App] Add Documents
[Visitor App] Badge Printing
[Visitor App] Badge Printing – Supported Printers and Printer Labels
[Visitor App] Badge Printing – Printer Setup
[Visitor App] Customize the Success Screen
[Visitor App] Notifications for Check-InsLearn how to benefit from the Visitor App's check-in notifications, ensuring the right team members are informed about visitor arrivals.
[Visitor App] Test NotificationsLearn how to test notification settings in the Visitor App to confirm delivery of emails, push messages, SMS, and MS Teams alerts.
[Visitor App] Configure Privacy Settings
[Visitor Hub] Customize Visitor and Delivery NotificationsLearn how to customize check-in and delivery notifications in Visitor Hub.
[Visitor Hub] SMS NotificationsLearn how to use the SMS add-on in Visitor Hub to deliver real-time arrival and delivery alerts to hosts and recipients.
[Integration] Zapier for Visitor Hub
Use the Visitor App
Learn how to use the Visitor app.
[Visitor App] Recommended TabletsLearn which tablets are recommended for the Visitor app and how to enable kiosk mode on supported Android and iOS devices.
[Visitor App] Log In on Your TabletInstall the OfficeRnD Visitor app and log in on your tablet to enable check-ins, check-outs, and delivery handling at your location.
[Visitor App] Check In and Check Out VisitorsLearn how visitors use the Visitor app to check in and out at the front desk, whether pre-registered or entering their details manually.
[Visitor App] Check In and Check Out Members and EmployeesLearn how members and employees can use the Visitor tablet app to check in and out of your workspace through a simple front-desk interface.
[Visitor App] DeliveriesLearn how to record, track, and notify delivery arrivals for improved front desk efficiency and member experience.
Manage Visitors
Learn how to manage visitor data on the Admin Portal.
[Visitor Hub] Visitor AnalyticsLearn how to review visitor activity using the Visitor Log and Data Hub dashboards to monitor check-ins, check-outs, and related data.
[Visitor Hub] Guests vs. VisitorsLearn the difference between guests and visitors and how to monitor visitor activity using the Visitor Log.
[Visitor Hub] Add and Manage VisitorsLearn how to use Visitor Hub to register visitors, manage check-ins, and export logs for efficient access control.
[Visitor Hub] Import VisitorsLearn how to import visitor data to Visitor Hub.
[Visitor Hub] Export VisitorsLearn how to export visitor data from Visitor Hub.
Manage Deliveries
Learn how to manage deliveries on the Admin Portal.
[Visitor Hub] Delivery LogLearn how to use the delivery log to track and manage incoming deliveries efficiently for improved package handling.
[Visitor App] Delivery Photos
[Visitor App] Custom Delivery Flows and FieldsLearn how to customize delivery flows and fields to tailor delivery notifications and streamline delivery tracking.