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[Visitor App] Delivery Photos
[Visitor App] Delivery Photos
Updated over a week ago

You can capture and store delivery photos to improve your workspace experience.

This feature is available in OfficeRnD Flex and Workplace.


How does the Delivery Photos feature work

When a delivery arrives at the reception, the deliveryman can select a Delivery flow in the Visitor app and take a photo of the delivery before completing the flow. If they want a better photo, they can retake it. When they complete the flow, their delivery photo is stored in the system, and the recipient is notified of the awaiting delivery.

You can turn on the feature to adjust any delivery flow. For example, you can turn it on for Visitors but off for Events. Photos are stored in the Delivery Log, making them easy to access and manage.

This is what the photo confirmation screen looks like in the Visitor App:

Benefits of using the Delivery Photos feature

  • Proof of delivery – Ensure accountability with visual confirmation of the delivery

  • Recipient convenience – Instantly notify recipients with an email with the delivery photo

  • Dispute resolution – Quickly resolve misplaced or missing package claims

Activate the Delivery Photos feature

To require taking photos of deliveries, follow these steps:

  1. Go to Visitor Hub > Tablet App Settings > Tablet Flows Customization.

  2. Click Customize next to "Deliveries".

  3. Click Customize next to "Deliveries".

  4. Open the Photo tab and turn on the toggle switch.

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