You can capture and store delivery photos to improve your workspace experience and ensure every delivery is logged and tracked effortlessly. Recipients see an image of their package in their email notification.
This feature is available in OfficeRnD Flex and Workplace.
How does the Delivery Photos feature work
When a delivery arrives at the reception, the deliveryman can select a Delivery flow in the Visitor app and take a photo of the delivery before completing the flow. If they want a better photo, they can retake it. When they complete the flow, their delivery photo is stored in the system, and the recipient is notified of the awaiting delivery.
You can turn on the feature to adjust any delivery flow. For example, you can turn it on for Visitors but off for Events. Photos are stored in the Delivery Log, making them easy to access and manage.
This is what the photo confirmation screen looks like in the Visitor App:
Benefits of using the Delivery Photos feature
Imagine receiving 5 packages and misplacing one—stressful, right? With Delivery Photos, every delivery is logged and tracked effortlessly reducing errors and delivery issues.
The feature unlocks the following benefits for you and your community:
Proof of delivery – Ensure accountability with visual confirmation of the delivery.
Recipient convenience – Instantly notify recipients with an email with the delivery photo.
Easier Pickups: Need help carrying a heavy delivery? Recipients can bring colleagues after seeing what's waiting for them.
Dispute resolution – Quickly resolve misplaced or missing package claims.
Activate the Delivery Photos feature
To require taking photos of deliveries, follow these steps:
Go to Visitor Hub
> Tablet App Settings > Tablet Flows Customization.
Click Customize next to "Deliveries".
Click Customize next to "Deliveries".
Open the Photo tab and turn on the toggle switch.
Review delivery photos in the Delivery Log
You can review the photo of each delivery in the Delivery Log:
Go to Visitor Hub
> Overview > Delivery Log.Click an image in the Photo column.
