The OfficeRnD Visitor app provides a branded, tablet-based experience for welcoming visitors, handling deliveries, and managing check-ins at your front desk. Before the app becomes available to guests and employees, you must complete a one-time login and configuration process using your OfficeRnD Workplace or Flex credentials.
This article explains how to download the app, log in with admin credentials, and select the correct organization and location. By the end of the article, you will have a fully functional Visitor app ready to greet your guests.
Set up the Visitor app
Complete these steps to get started with the Visitor app (see details below ↓):
Download the Visitor app and log in with your OfficeRnD admin credentials.
Select your product.
Select the Organization.
Select the Location.
Download the Visitor tablet app
The OfficeRnD Visitor app is available for iPad OS (13.4 or newer) and Android (6.0 or newer). OfficeRnD Flex and Workplace customers can download it from the Apple and Google Play stores:
Log in to the Visitor app
1. Open the Visitor app on your tablet.
2. Enter your OfficeRnD admin email address and tap Continue.
3. Choose OfficeRnD Flex or Workplace.
4. Select your organization and tap Continue.
5. Enter your OfficeRnD Workplace credentials for the Admin Portal and tap Continue.
6. Tap on the Location to select it. In the dialog that appears, tap Confirm.
Important: All check-ins and related notifications will relate to your chosen Organization. You can change your preferences by logging out and logging in again.
7. The welcome screen is now available to visitors, employees, and delivery persons.
FAQ: Setting up and logging in to the Visitor app
Can I use the app for multiple locations?
Can I use the app for multiple locations?
Yes, but you must select one location when logging in. To change locations, log out and log in again to choose a different one.
What happens after I complete the setup?
What happens after I complete the setup?
After you have logged in, the Visitor app will display a welcome screen, allowing visitors, employees, and delivery personnel to check in and out.
Do I need to repeat this setup every time?
Do I need to repeat this setup every time?
No. After you log in and the app is set up on the tablet, it will remain active unless you choose to log out or reset the app.
Read next