If you have an active Stripe integration in your OfficeRnD Flex organization, you can request the payment details of a member or a company. You can automate payments by saving your customers' payment details.
Request payment details
To request the payment details of a member or a company:
Open the Flex Admin Portal and open a company or member profile.
Click the plus button
in the Payment Details section and select Add Payment Method.
Click Request Payment Details.
The customer will receive an email informing them you asked for their payment details.
They must click Update Payment Details and fill in their payment information online:
They must then click Save Card and wait for the system to sync their data. This may take up to several minutes.
Once the sync is completed, the customer will receive a confirmation.
You can see the saved card in the Payment Details section in their profile on the Admin Portal:
