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[Flex] Default Terms and Conditions Explained

Yasen Marinov avatar
Written by Yasen Marinov
Updated yesterday

You can set up Terms and Conditions in OfficeRnD Flex that all users, including members, non-members, and visitors, must accept when using your platform. This helps protect your organization legally and ensures all parties are informed before accessing services, signing contracts, or joining the Member Portal.


Where to configure default terms and conditions

Go to Settings > Experience Hub > Terms and Conditions to access the default Terms and Conditions. In this section, you can configure who sees which legal documents, depending on their role and sign-up method.

Member Terms

For Member Terms, select the documents that new and active members must accept.

Member Terms are displayed to:

  • People signing up for at least one recurring Billing Plan.

  • People signing up for recurring Billing Plans that require approval.

  • Active members who accepted a previous version of the document.

  • Pending members invited by an admin.

Non-member Terms

For Non-member Terms, select the documents that will be displayed to:

  • People booking public resources through the Public Calendar.

  • People signing up for a one-off Billing Plan (with no recurring plans in the cart).

  • People signing up as non-members without making a purchase (when "Sign up as non-member" is active).

  • Drop-in users logging in after a major version update.

Visitor Terms

For Visitor Terms, select what will be displayed in the Visitor App to new or returning visitors.

Notice and Consent / Legitimate Interest (GDPR)

Applies only during sign-up. You can choose whether to show a single consent checkbox for all documents that must be accepted, or one checkbox per document.

Contract Terms

Select the legal documents to include in all contract templates. These may contain terms, privacy policies, and similar clauses.

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