On the Members mobile app, members can take full control of their workspace experience with the self-service tools available directly on their mobile device. They can manage their profile, team, and usage credits, allowing them to focus on their work without administrative delays.
On the Billing screen in the Members app, users can:
View and pay invoices (both company and personal)
View and download invoices as PDF files
View invoice payments and payment details
View and update personal and company payment details
View all personal memberships and request cancellation of active ones
View company and personal one-off fees
Company information is only visible if you are a billing person.
Pay an invoice
To pay an invoice
Open the Billing screen and then the Invoices tab.
Locate the unpaid invoice and tap Pay, then select the credit card or add a new one.
Tap Pay to confirm.
View and delete saved payment details (credit cards)
To view the stored payment details and credit cards.
Open the Billing screen and then the Payment Details tab.
You will see a list of stored credit cards. Tap the three dots next to a card, then Delete Payment Detail to delete a card.
Add new payment method (credit card)
To add a new credit card for paying invoices and one-off fees:
Open the Billing screen and then the Payment Details tab.
Tap Add Payment Details.
Enter the card details and tap Add.
View memberships
To view a list of your current and past memberships:
Open the Billing screen and then the Memberships tab.
In the list, you can see all memberships with their current status and monthly fee.
Request the cancellation of a membership
To request the cancellation of a membership:
Open the Billing screen and then the Memberships tab.
Find the membership you want to cancel and tap Request Cancellation.
Tap Confirm to give a membership cancellation notice.
View one-off fees
To view a list of all company and personal one-off fees, open the Billing screen and then the One-Off Fees tab. For each fee, you can see the name, amount due, due date, and status.
