How to Verify the From Email in GoDaddy

Introduction

With OfficeRnD, you can make notification emails (like ones confirming member operations on the mobile and web portals) to be sent from a custom address. For that to happen, we need to authorize the officernd.com domain to submit emails on your behalf. We require SPF, DKIM and CNAME records to be added in your domain DNS (Domain Name Service).

How it works

If your domain name is managed in GoDaddy, the next steps will help you verify the From Email:

1. Navigate to godaddy.com and log In.

2. Find the list of domains you purchased

2. Select the domain and click Manage DNS. You should open the Manage DNS Dashboard.

Add a DKIM Record

1. Click Add.

2. Select Type TXT.

3. Set Host to rndemail._domainkey.

4. Set TXT Value to the value defined in Add DKIM record box on the OfficeRnD end under Settings/My Account. 

5. Set TTL to ½ hour.

6. Click Save.

Add an SPF Record

Check to see if you already have an SPF record - its value will say 'spf'. If you do have such a record, follow these steps:

1. Click Edit in the record line.

2. Edit its TXT Value by inserting include:spf.officernd.com before the ~all.

If you don't have any SPF records, follow these steps to create one:

1. Click Add.

2. Select Type TXT.

3. Set Host to @

4. Set TXT Value to v=spf1 include:spf.officernd.com ~all

Add a CNAME Record

1. Click Add.

2. Select Type CNAME.

3. Set Host to rnd-email.

4. Set Points to rnd-email.officernd.com.

Verify the From Email in OfficeRnD

1. Open OfficeRnD and navigate to Settings/Account Details/Emails & Notifications. 

2. Type your email in the From Email field.

3. Click Verify. If all three records (SPF, DKIM, SNAME) sections are recognized as Completed, you will see an Active tag underneath the From Email field.  Otherwise, they will be tagged as Pending.

4. When you're finished, click Update.