Member Portal
Learn about the branded web portal that lets the members of your space book meeting rooms, purchase services, attend events, and much more.
By Yasen and 1 other2 authors47 articles
- Invite a member to the Member Portal and the Members appGive members access to the Member Portal so they can book meeting rooms, view events, and pay invoices online.
- Member Portal Sign-Up Flow
- [Member Portal] Control Member VisibilityManage member privacy preferences and display settings using the Welcome Widget to support data privacy and security.
Setup and Customization
Learn how to set up and customize your Member Portal.
- [Flex] Customize the Member Portal ThemeLearn how to customize the OfficeRnD Member Portal and Branded mobile app to match your brand's style.
- Member Portal Widgets and Quick-Action Buttons
- Change the Member Portal Language
- [Member Portal] Users and PermissionsLearn how different user roles and membership statuses impact access to features and functionalities within the OfficeRnD Member Portal.
- How to Hide And Remove Teammates From the About Us Page
- How to Add 'Upload a File' Button in the Members Portal
- [Troubleshoot] Broken Welcome Email Sign-In link
- [Member Portal] Activate a Ticketing System
- [Member Portal] Configure a Ticketing System
- [Member Portal] Add Benefits
Member Portal Custom Code
Learn how to use custom code to optimize your Member Portal experience.
- How to Connect Your Member Portal to Your WebsiteYou can connect your OfficeRnD Member Portal to your website for seamless integration and streamlined member sign-up and login processes.
- Custom Domain for the Member Portal
- Member Portal Custom Code
- Member Portal Layout, IDs and Classes
- How To Use CSS Selectors
- How To Apply Custom Font To The Member Portal
- Member Portal Code Snippets
- Link OfficeRnD to Your SphereMail Portal
- How to Verify the From Email in GoDaddy
Member Portal Pages
Learn how to customize the Member Portal pages.
- [Member Portal] Dashboard
- [Member Portal] Members Page
- [Member Portal] Billing PageView and manage your invoices, payment methods, memberships, and one-off fees on the Billing page of the Member Portal.
- [Member Portal] Shop Page
- [Member Portal] About Us Page
- [Member Portal] Benefits Page
- [Member Portal] Marketplace Page
- [Member Portal] Video Rooms
- How to Add a Custom Page to Your Member Portal
- [Member Portal] Account PageLearn what information you can find and manage on the Account page in the Member Portal, including profile details, bookings, and credits.
- Update a booking in the Member PortalChange or cancel a booking yourself, and understand which booking changes are locked and why.
Member and Company Profiles
Learn how to manage the member and company profiles in the Member Portal.
- [Member Portal] How to Update Your Member and Company Profile
- [Member Portal] How to Configure Member and Company Privacy Settings
- [Member Portal] Add Payment DetailsHow members add payment methods, manage location permissions, and update billing details in the Member Portal.
- [Flex] Allow Contact and Billing Persons To Add Company Members and Change Their StatusLet contact and billing persons keep their team lists up to date without asking admins to make every change.
- [Member Portal] Add and Manage Your Company's MembersKeep your company’s team list accurate so members get the right access to the space and the Member Portal.
- [Member Portal] How to Change Your Password
Bookings and Orders on the Member Portal
Learn how to manage bookings and orders on the Member Portal.
- [Member Portal] How To Book a MeetingLearn how to schedule meetings effectively using the Member Portal to reserve rooms, invite guests, and manage your bookings.
- [Member Portal] How to Review Upcoming and Past Bookings
- [Member Portal] How to Check Your Booking Credit and Day Pass Allowance
- [Member Portal] How to Add Catering to Room Bookings
- [Member Portal] How to Review Your Orders
Communication
Learn how to submit support tickets and send messages on the Member Portal.
- [Member Portal] Submit and Review Support TicketsReport issues or questions to your workspace team and track their status directly on the Member Portal.
- [Member Portal] Send a Direct Message to a Member
- [Member Portal] Complete a Member SurveyRespond to feedback surveys from your workspace admin directly from your app, portal, or email.