The Member Portal in OfficeRnD provides different levels of access based on a user's role and status. These permissions ensure that members only see and interact with the features relevant to them.
Users in the Member Portal are categorized into the following types:
Non-Active Members: Include all members with "Drop-In" or "Inactive" roles.
Active Members: Include all members with the roles "Individual Member" and "Contact/Billing Person".
When a member's status changes to Former or Contact, their access to the Member Portal and Member Tools is automatically revoked.
Before you start
You must invite a member to the Member Portal to grant them access to it.
User permissions
The permissions in the Member Portal vary based on the user's role and status. The table below outlines these permission levels.
Note: To control the availability of features without role-based restrictions, go to Settings > Member Apps > Member Pages and switch the toggles.
Modules / Actions | Non-Active Member | Active Member | Active Member |
Members Wall | ✖ | ✔ | ✔ |
Posts | ✖ | ✔ | ✔ |
How to guides | ✔ | ✔ | ✔ |
Meeting Rooms Calendar | ✔ | ✔ | ✔ |
Hotdesks Calendar | ✔ | ✔ | ✔ |
Messages | ✖ | ✔ | ✔ |
Events | ✔ | ✔ | ✔ |
Custom Pages | ✖ | ✔ | ✔ |
Shop | ✔ | ✔ | ✔ |
Bookings | ✔ | ✔ | ✔ |
Visitors | ✖ | ✔ | ✔ |
Membership | ✖ | ✖ | ✖ |
Billing | Personal | Personal | Company |
Personal Profile | ✔ | ✔ | ✔ |
Company Profile | ✖ | ✖ | ✔ |
Benefits | ✖ | ✔ | ✔ |
FAQ: User permissions
How does billing information differ across user types?
How does billing information differ across user types?
Non-Active and Active Individual Members see only personal billing information.
Contact/Billing Persons can view company-level billing information.
Can all users edit their personal profiles?
Can all users edit their personal profiles?
Yes, all user types (Non-Active Members, Active Individual Members, and Contact/Billing Persons) can edit their personal profiles.
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