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[Member Portal] Users and Permissions

Learn how different user roles and membership statuses impact access to features and functionalities within the OfficeRnD Member Portal.

Updated yesterday

The Member Portal in OfficeRnD provides different levels of access based on a user's role and status. These permissions ensure that members only see and interact with the features relevant to them.

Users in the Member Portal are categorized into the following types:

  • Non-Active Members: Include all members with "Drop-In" or "Inactive" roles.

  • Active Members: Include all members with the roles "Individual Member" and "Contact/Billing Person".

When a member's status changes to Former or Contact, their access to the Member Portal and Member Tools is automatically revoked.

Before you start

You must invite a member to the Member Portal to grant them access to it.


User permissions

The permissions in the Member Portal vary based on the user's role and status. The table below outlines these permission levels.

Note: To control the availability of features without role-based restrictions, go to Settings > Member Apps > Member Pages and switch the toggles.

Modules / Actions

Non-Active Member
(Drop-In, Inactive)

Active Member
(Individual)

Active Member
(Contact/Billing Person)

Members Wall

Posts

How to guides

Meeting Rooms Calendar

Hotdesks Calendar

Messages

Events

Custom Pages

Shop

Bookings

Visitors

Membership

Billing

Personal

Personal

Company

Personal Profile

Company Profile

Benefits


FAQ: User permissions

How does billing information differ across user types?

  • Non-Active and Active Individual Members see only personal billing information.

  • Contact/Billing Persons can view company-level billing information.

Can all users edit their personal profiles?

Yes, all user types (Non-Active Members, Active Individual Members, and Contact/Billing Persons) can edit their personal profiles.


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