This article will give a short description of all properties included in each email template.
- _Email Layout
- Welcome
- Request
- Checkout
- Reset Password
- Upcoming Booking Reminder - Check-in Required
- Upcoming Booking Reminder
- Booking Created - Member
- Booking Updated
- Booking Requested - Member
- Booking Invitation - Guests
- Booking Updated - Guests
- Booking Created - Public
- Booking Requested - Public
- Booking Cancelled
- Request Mandate
- Signature Requested
- Contract Completed
- Failed Payment
- Authorise Payment
- Authorise Card
- Order Invoice
- Invoice
- Statement
- Receipt
- Overdue Invoice - First/Second/Third Reminder
- Message
- Bookings Summary
- Issue Submitted
- New Comment on issue
- Issue is marked as closed
_Email Layout
The template of the layout of all member emails. In short, all other templates are inserted into this template.
| Property/Placeholder | Description |
| content | This property is the actual content that gets inserted. It represents the body of the email, defined in the other email templates. |
| orgName | Returns the name of your organization. |
| currentYear | Returns the current year. |
Welcome
Sent when a member signs up to the members portal. Also sent when you invite someone to the portal or you enable their portal access.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| memberEmail | The email address of the recipient of this email. |
| portalLink | A link to the member portal. Takes you to the dashboard. |
| profileLink | A link to your profile page. (404 if using MP 2.0) |
| billingLink | A link to your billing section. |
| orderSummary | A short summary of any purchased products, represented in a simple table. Only available when you buy something when signing up. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Request
Whenever a member purchases a plan that is set to required approval, either via the signup page or the shop, they send a request for approval to the admin and receive this email themselves, to inform them that their request is received.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| memberEmail | The email address of the recipient of this email. |
| portalLink | A link to the member portal. Takes you to the dashboard. |
| profileLink | A link to your profile page. (404 if using MP 2.0) |
| billingLink | A link to your billing section. |
| orderSummary | A short summary of any purchased products, represented in a simple table. Only available when you buy something when signing up. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | Returns the ID of the location. |
| locationCity | Returns the location city. |
| locationAddress | Returns the location address |
| locationName | Returns the location name |
| locationCountry | Returns the location country |
| locationDescription | Returns the location description |
| locationImageUrl | Returns the URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Returns the location postcode |
| locationCode | Returns the unique code for each location. |
| locationState | Returns the location state |
| locationBusinessHours.openTime | Returns the opening time for the location |
| locationBusinessHours.closeTime | Returns the closing time for the location |
| locationProperties | This property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Returns the full name of the recipient. |
| memberStatus | Returns the status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | Returns the first name of the recipient. |
Checkout
Sent when a member purchases something from the member portal shop.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization |
| memberEmail | Returns the email address of the recipient of this email. |
| portalLink | Returns a link to the member portal. Takes you to the dashboard. |
| profileLink | Returns a link to your profile page. (404 if using MP 2.0) |
| billingLink | Returns a link to your billing section. |
| orderSummary | Returns a short summary of any purchased products, represented in a simple table. Only available when you buy something when signing up. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The ID of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Reset Password
Sent when a member requests a password reset.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| resetLink | A link that when opened will reset the password and ask you to set a new one. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Upcoming Booking Reminder - Check-in Required
Sent when there is an upcoming booking that requires the member to check-in.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancelLink | Returns a link that when used will allow you to cancel the booking. It is usually used with <a href="{{ cancelLink }}">link</a> |
| extraFees | Returns a list of extra fees with their price. |
| cancellationPolicyConditions |
You need to paste this snippet in the "Code" section of the template. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient. (Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Upcoming Booking Reminder
Sent to members when they have an upcoming booking.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancelLink | Returns a link that when used will allow you to cancel the booking. It is usually used with <a href="{{ cancelLink }}">link</a> |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Booking Created - Member
Sent when a member successfully books a meeting room.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example : 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions |
You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Updated
Sent when a meeting room booking is changed.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Requested - Member
Sent when a member requests to book a meeting room.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Invitation - Guests
Sent to the guests when a member successfully books a meeting room.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient. (Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Updated - Guests
Sent to the guests when a meeting room booking is changed.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Created - Public
Sent to a new member when successfully books a meeting room through the public calendar.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient. (Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Requested - Public
Sent to a new member when successfully requests to book a meeting room through the public calendar.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Name of the company. |
| organiserName | Name of the member associated with the booking. |
| organiserEmail | Email of the member associated with the booking. |
| period | Returns the booking period formatted as in the following example: 10 Aug 2020 from 14:00 to 16:00 |
| meetingRoom | Name of the meeting room. |
| floor | Returns the "Floor" property configured for each floor in Space>Location |
| floorName | Returns the name of the floor. |
| fees | Returns a list of fees associated with the booking. Eg. Medium meeting room rate, £25.00, 0.5 x £50.00 / hour - Aug 10, 2020, Booking extra x 1 |
| extras | Returns a list of extras and their count, without the price. |
| bookingSummary | Returns the Title of the booking. |
| bookingDescription | Returns the description of the booking. |
| resourceTypeTitle | Returns the name of the resource type of the resource used in the booking. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
| bookingReference | Returns the reference code of the booking. |
| cancellationPolicyConditions | You need to paste this snippet in the "Code" section of the template. |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient.(Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Booking Cancelled
Sent when a meeting room booking is cancelled.
Booking Price properties:
| Property/Placeholder | Description |
| totalPrice | Returns the total price of the booking plus any extra fees. Formatted to include currency symbol. |
| bookingPrice | Return the price for the booking only. Formatted to include currency symbol. |
| extraFees | Returns a list of extra fees with their price. |
Member properties:
| Property/Placeholder | Description |
| memberName | Full name of the recipient. |
| memberStatus | Status of the recipient. (Active, Former, Drop-in etc.) |
| memberFirstName | First name of the recipient. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Request Mandate
Sent to members when an admin requests a direct debit mandate setup.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Signature Requested
Sent to the signers of the contract.
| Property/Placeholder | Description |
| signLink | Returns a URL that takes you to sign the document. |
| signerType | Returns the type of the entity this email is being sent to. Since the email template is used for sending an email to both the member and the company, it can be configured to sent different type of content depending on this property. Eg. if signerType = member, send "this" , else send "that" |
| memberName | Returns the name of the contact person for the contract. |
| memberStatus | Returns the status of the contact person for the contract. |
| memberEmail | Returns the email of the contact person for the contract. |
| teamName | Returns the name of the company the contract is for. |
| date | Returns the current date. |
| orgName | Returns the name of the organization. |
| contractNumber | Returns the number of the contract. Can be used in the subject of the email. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Contract Completed
Sent to the member when all parties have signed the contract.
| Property/Placeholder | Description |
| downloadUrl | Returns a URL that lets you download the contract PDF. |
| memberName | Returns the name of the contact person for the contract. |
| memberStatus | Returns the status of the contact person for the contract. |
| memberEmail | Returns the email of the contact person for the contract. |
| teamName | Returns the name of the company the contract is for. |
| date | Returns the current date. |
| orgName | Returns the name of the organization. |
| contractNumber | Returns the number of the contract. Can be used in the subject of the email. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Failed Payment
Sent to members when one of their payments fails.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| invoiceNumber | Returns the number of the invoice with the failed payment. |
| paymentError | Returns the error which occurred for the payment. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Authorize payment
Sent to members when they are required to authorize a payment
This type of email is sent when a payment method has some sort of protection (eg. 3D) and requires further authorisation.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| invoiceNumber | Returns the number of the invoice with the failed payment. |
| redirectUrl | Returns a URL that would take you to a window to authorise the payment. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Authorize card
Sent to members when they are required to authorize their card
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| redirectUrl | Returns a URL that would take you to a window to authorise your card. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | This property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Order Status Changed
Sent when an Order status is changed.
| Property/Placeholder | Description |
| item.quantity | The quantity of each item ordered. |
| item.name | The name of each item ordered. |
| item.price | The individual price of each item ordered (i.e. 1 x Coffee - $6.00). |
| item.fullPrice | The total price for the quantity of an item ordered (i.e. 3 x Coffee - $18.00). |
| itemsTotal | The price for the entire order. |
| memberName | The name of the Member who placed the order. |
| orderDeliverTo | The Resource where the order will be delivered (i.e. Meeting Room 1). |
| orderLocation | The Location where the order will be delivered. |
| orderNumber | The order number. |
| orderStatus | The order status (Received, Confirmed, In Progress, Completed, or Declined). |
| orderStore | The name of the Store which handles the order. |
| orgName | The name of the organization. |
Order Updated
Sent when an Order is updated.
| Property/Placeholder | Description |
| item.quantity | The quantity of each item ordered. |
| item.name | The name of each item ordered. |
| item.price | The individual price of each item ordered (i.e. 1 x Coffee - $6.00). |
| item.fullPrice | The total price for the quantity of an item ordered (i.e. 3 x Coffee - $18.00). |
| itemsTotal | The price for the entire order. |
| memberName | The name of the Member who placed the order. |
| orderDeliverTo | The Resource where the order will be delivered (i.e. Meeting Room 1). |
| orderLocation | The Location where the order will be delivered. |
| orderNumber | The order number. |
| orderStore | The name of the Store which handles the order. |
| orgName | The name of your organization. |
Order Invoice
Sent when an invoice is automatically generated immediately after a purchase or a booking is made on the members portal or public calendars.
Invoice properties:
| Property/Placeholder | Description |
| name | Returns the name of the recipient. For companies, it is the name of the Company. For personal invoices, it's the name of the member. |
| billingPersonName | Returns the name of the billing person for the company. When there are several billing persons, returns the name of the oldest one (by creation date). |
| billingPersonFirstName | Returns the first name of the billing person. |
| invoiceNumber | Returns the number of the invoice. |
| invoiceLink | Returns a URL that allows downloading the invoice PDF file. |
| payInvoiceLink | Returns an URL that takes you to the invoice in the member portal. (it will eventually take you straight to payment dialog, but that doesn't yet work for MP 2.0). |
| invoiceDate | Returns the issue date of the invoice. |
| invoiceDueDate | Returns the Due Date of the invoice. |
| invoicePeriod | Returns the period of the invoice in the following format: May 1, 2020 - May 31, 2020. |
| invoiceTotalAmount | Returns the total amount of the invoice. |
| invoiceDueAmount | Returns the amount of the invoice that's due. |
| orgName | Returns the name of your organization. |
| orgEmail | Returns the email you configured as notification email either in Settings>My Account / Emails or in each specific location. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Invoice
Sent when an invoice is manually or automatically sent from the admin side.
Invoice properties:
| Property/Placeholder | Description |
| name | Returns the name of the recipient. For companies, it is the name of the Company. For personal invoices, it's the name of the member. |
| billingPersonName | Returns the name of the billing person for the company. When there are several billing persons, returns the name of the oldest one (by creation date). |
| billingPersonFirstName | Returns the first name of the billing person. |
| invoiceNumber | Returns the number of the invoice. |
| invoiceLink | Returns a URL that allows downloading the invoice PDF file. |
| payInvoiceLink | Returns an URL that takes you to the invoice in the member portal. (it will eventually take you straight to payment dialog, but that doesn't yet work for MP 2.0). |
| invoiceDate | Returns the issue date of the invoice. |
| invoiceDueDate | Returns the Due Date of the invoice. |
| invoicePeriod | Returns the period of the invoice in the following format: May 1, 2020 - May 31, 2020. |
| invoiceTotalAmount | Returns the total amount of the invoice. |
| invoiceDueAmount | Returns the amount of the invoice that's due. |
| orgName | Returns the name of your organization. |
| orgEmail | Returns the email you configured as notification email either in Settings>My Account / Emails or in each specific location. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Statement
Sent when a statement is generated for a customer on the admin side.
| Property/Placeholder | Description |
| name | Returns the name of the recipient. |
| orgName | Returns the name of your organization |
| location | Returns the name of the location of the recipient. |
| customer | Contains various properties associated with the member. Eg customer.name is the same as name . You can use it for any custom properties the member has with customer.properties['property here']. |
| date | Returns the current date |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Receipt
Sent when a receipt is manually or automatically created on the admin side.
Invoice properties:
| Property/Placeholder | Description |
| name | Returns the name of the recipient. For companies, it is the name of the Company. For personal invoices, it's the name of the member. |
| billingPersonName | Returns the name of the billing person for the company. When there are several billing persons, returns the name of the oldest one (by creation date). |
| billingPersonFirstName | Returns the first name of the billing person. |
| invoiceNumber | Returns the number of the invoice. |
| invoiceLink | Returns a URL that allows downloading the invoice PDF file. |
| payInvoiceLink | Returns an URL that takes you to the invoice in the member portal. (it will eventually take you straight to payment dialog, but that doesn't yet work for MP 2.0). |
| invoiceDate | Returns the issue date of the invoice. |
| invoiceDueDate | Returns the Due Date of the invoice. |
| invoicePeriod | Returns the period of the invoice in the following format: May 1, 2020 - May 31, 2020. |
| invoiceTotalAmount | Returns the total amount of the invoice. |
| invoiceDueAmount | Returns the amount of the invoice that's due. |
| orgName | Returns the name of your organization. |
| orgEmail | Returns the email you configured as a notification email either in Settings>My Account / Emails or in each specific location. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Overdue Invoice - First/Second/Third Reminder
Sent when a customer has an overdue invoice. Interval is configured in Settings/Billing
Invoice properties:
| Property/Placeholder | Description |
| name | Returns the name of the recipient. For companies, it is the name of the Company. For personal invoices, it's the name of the member. |
| billingPersonName | Returns the name of the billing person for the company. When there are several billing persons, returns the name of the oldest one (by creation date). |
| billingPersonFirstName | Returns the first name of the billing person. |
| invoiceNumber | Returns the number of the invoice. |
| invoiceLink | Returns a URL that allows downloading the invoice PDF file. |
| payInvoiceLink | Returns an URL that takes you to the invoice in the member portal. (it will eventually take you straight to payment dialog, but that doesn't yet work for MP 2.0). |
| invoiceDate | Returns the issue date of the invoice. |
| invoiceDueDate | Returns the Due Date of the invoice. |
| invoicePeriod | Returns the period of the invoice in the following format: May 1, 2020 - May 31, 2020. |
| invoiceTotalAmount | Returns the total amount of the invoice. |
| invoiceDueAmount | Returns the amount of the invoice that's due. |
| orgName | Returns the name of your organization. |
| orgEmail | Returns the email you configured as a notification email either in Settings>My Account / Emails or in each specific location. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Message
Sent when you or a member sends a message to another member.
| Property/Placeholder | Description |
| content | Returns the content of the message you received. |
| subject | Returns the subject of the message you received. |
| memberName | Returns the name of the sender. |
| memberStatus | Returns the status of the sender. (Active, Drop-in etc.) |
| memberEmail | Returns the email of the sender. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Bookings Summary
Sent when a bookings summary is generated for company on the admin side.
| Property/Placeholder | Description |
| orgName | Returns the name of your organization. |
| teamName | Returns the name of the company the summary is for. |
| properties | Return the value of a custom property available for the booking. It is used like this: properties['unique identifier of the property'] |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Issue Submitted
Sent when a new issue has been created by a member or admin.
| Property/Placeholder | Description |
| issueNumber | Returns the number of the issue. |
| issueStatus | Returns the current status of the issue. |
| issueSubject | Returns the subject of the issue. |
| issueType | Returns the type of the issue. |
| issueLink | Returns a ULR that takes you to the issue. |
| commentsList() | Returns a record of all comments on the issue. |
| orgName | Returns the name of your organization. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
New Comment on issue
Sent when an admin adds a comment on the issue.
| Property/Placeholder | Description |
| memberName | Returns the name of the recipient of this email. |
| issueNumber | Returns the number of the issue. |
| issueStatus | Returns the current status of the issue. |
| issueSubject | Returns the subject of the issue. |
| issueType | Returns the type of the issue. |
| issueLink | Returns a ULR that takes you to the issue. |
| commentsList() | Returns a record of all comments on the issue. |
| orgName | Returns the name of your organization. |
| authorName | Returns the name of the person who wrote the new comment. |
| authorEmail | Returns the email of the author of the comment. |
| authorImage | Returns a URL of the image/avatar of the author of the comment. (not working?) |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Issue is marked as closed
Sent when an issue is closed.
| Property/Placeholder | Description |
| memberName | Returns the name of the recipient of this email. |
| issueNumber | Returns the number of the issue. |
| issueStatus | Returns the current status of the issue. |
| issueSubject | Returns the subject of the issue. |
| issueType | Returns the type of the issue. |
| issueLink | Returns a ULR that takes you to the issue. |
| commentsList() | Returns a record of all comments on the issue. |
| orgName | Returns the name of your organization. |
Location properties:
Configured in Space/Locations for each location. For booking emails, returns the location of the resource being booked, otherwise returns the location of the member/company the email is about.
| Property/Placeholder | Description |
| locationId | The id of the location. |
| locationCity | Location city. |
| locationAddress | Location address |
| locationName | Location name |
| locationCountry | Location country |
| locationDescription | Location description |
| locationImageUrl | URL to the image uploaded for the location. Must be used with the following CSS tag in order to display the image itself. <img src="https:{{locationImageUrl}}" alt="name for the image"> |
| locationZip | Location postcode |
| locationCode | Unique code for each location. |
| locationState | Location state |
| locationBusinessHours.openTime | Opening time for the location |
| locationBusinessHours.closeTime | Closing time for the location |
| locationProperties | this property is used to gain access to any custom properties added to the location. for example, let's say add a custom property called "color of the building". You can display that property with locationProperties['color of the building'] |
Comments
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