In addition to e-mail and ticket support, we also offer Chat support for both Flex & Hybrid customers.
To start a conversation with our support team, click the Chat button at the bottom right of the Admin Portal or the Help Center. Before sending your question, we encourage you to look for answers in our knowledge base. We have a vast amount of how-to and troubleshooting articles that can help you find a solution.
If you cannot find what you need, Start a conversation with as much detail about the issue as you can provide. Having more information from the start will help our support specialists to resolve your request more quickly.
Comments
I can't get a person to chat with
is anyone working today ?
Hello Remon,
We apologize for missing your chat. We are here to support you 24/5, but sometimes due to a surge in support requests, our response times might take longer than usual. This is not due to a lack of availability but rather a temporary overload. We're taking steps to improve our response capacity to prevent future delays.
Should you experience that again, please don't hesitate to drop us a message at support@officernd.com
We're always here to help!
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